Techzone Student Manager

TechZone Student ManagerTo view the position details and/or apply to a position, click on the View Details link below the Job Title. If you have questions about the application process, please refer to the Applicant FAQ's.
Posting DetailsPosition Information:
Posting Number: 20245032VPosition Title: TechZone Student ManagerPosting Type: StudentHours/week: 40Eligibility: Work study preferred but open to all studentsSemester: 2024 SummerLocation: Detailed Work Schedule M-F 40 hours a weekNumber of positions: 3Department: 715-UNIT - Technology Support ServicesContact Name: Seth CareyContact Phone/Extension: 610-519-7207Position Summary InformationJob Description Summary: This position is available for TechZone students who possess advanced troubleshooting and leadership skills. Applicants must have a proven track record of mentorship for other students and display advanced problem solving and critical thinking.
The ideal candidate will be a highly experienced TechZone student worker. Please Note: Candidates must be able to work between May 19th-August 7th. Housing and meal plan are included. Requirements:Manage the general activity of the TechZoneCarry out duties as assigned at the TechZoneMentor and train new student workers at the TechZoneTake an active role in creating documentation for tier-0 and tier-1 support issues at the TechZoneProvide first level help desk and walk-up support to provide support of all UNIT supported systems.Consult with students, faculty, and staff on complex issues regarding Villanova technology and systems.Assist with computer problems and provide diagnosis and resolutions.Log calls utilizing TeamDynamix (TDX) ticket system.Additional Information:Physical Demands Summary: Light lifting, up to 50lbsWage Rate: $15/hrPosting Specific QuestionsRequired fields are indicated with an asterisk (*).
* Are you currently a registered Villanova student?YesNoAre you eligible for work study?YesNoI don't know* What is your availability? (days and times)(Open Ended Question)
Have you ever worked on campus before? If "Y", what department and semester/year?(Open Ended Question)
Optional Applicant Documents:Required DocumentsOptional Documents
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