**This is where you save and sustain lives**
At Baxter, we are deeply connected by our mission.
No matter your role at Baxter, your work makes a positive impact on people around the world.
You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home.
For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other.
This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
**Summary**
The person will be part of the System Support team, based in Medolla.
**Essential Duties and Responsibilities**
- Provide support to field service colleagues, worldwide, on technical aspects related to IT systems, connectivity, software ;
- Provide troubleshooting directly on the field, in Italy or abroad, if necessary;
- Maintain and manage the software that support Service activities;
- Collect Users' comments (Help Desk, Forum, etc..) and transfer, or process, relevant information/feedbacks;
- Support the development of new IT products/Services;
**Qualifications**
- Degree (or High School Diploma) in Information Technologies or similar fields;
- Previous experience in IT Technical Support, IT Help Desk, IT System Management or similar roles could be a plus;
- Skills in network configuration and maintenance;
- Very good knowledge of English language;
- Ability to work in team, very good relational skills;
- Smart and flexible approach;
- Availability to travel.
**Reasonable Accommodations**
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