MAKE THE DIFFERENCE! THINK CUSTOMER FIRST! EXPERIMENT! CARE! BE OPEN! Do you want to make a difference? Our goal is to always put customers and people first! Our challenge is to experiment and innovate, being open to change and diversity. These are the pillars of the Carel Culture Code, the basis of our corporate culture and our platform for growth. If you can relate to these values or want to make them your own, join us and find out just how much we can achieve together!
We are world leaders in control solutions for air conditioning, refrigeration and heating, as well as systems for humidification and adiabatic cooling. Our products guarantee high performance, are energy efficient and environmentally sustainable.
We are looking for a highly motivated Technical Sales Manager to support our growing customer base in Central and Southern Europe countries, with a focus on the refrigeration market. The primary responsibility is to provide direct technical support for refrigeration applications to both internal and external customers.
Reporting to the Sales Manager, the selected candidate, after an appropriate training and onboarding period, will be responsible for: Providing specialized technical support to clients, optimizing the use of CAREL products in the Refrigeration (REF) segment.Closely collaborating with the Branch Sales team to promote also tailored solutions and prepare detailed technical-commercial proposals.Managing customer requests promptly and efficiently, ensuring high levels of satisfaction.Actively promoting new products through seminars and dedicated events.Preparing periodic reports on technical activities and customer request.Maintaining clear and informative technical communication with clients, ensuring they are continually updated.Passion for supporting the development and opening of new business and commercial areas. Diploma or degree in a technical or engineering field, preferably in Electrical/Electronic Engineering or Thermotechnics, or equivalent experience.Knowledge of Microsoft Office software.Fluent in English and Italian, both written and spoken.Availability to travel abroad for 30% of the time to meet clients and attend industry events.Strong team-working skills and the ability to understand and solve complex technical problems.Experience in managing training sessions, seminars, and technical-commercial presentationsShare the values of the Carel Culture Code! Preferred Qualifications: 2-3 years of significant experience in the HVAC/R sector, with a particular emphasis on refrigeration.knowledge of ERP and CRM management systems.Previous experience in technical support or technical sales roles.Experience in companies with a matrix organizational structure. What we offer Work-life balance: remote working and flexitimeOn-boarding program and continuing trainingCompany welfare: company canteen, life insurance, welfare platform, company bonus, contributions to school expensesCarel BoostCamp, a three-year training course for new hires under the age of 30, aimed at developing transversal skills, such as project management, cross cultural communication and problem solving MAKE THE DIFFERENCE…ANYWAY: this position isn't right for you? Check out our other job opportunities: https://www.carel.com/open-positions ACT FOR THE PLANET - ACT FOR PEOPLE - ACT TO SHARE VALUE At Carel we are actively committed to achieving our sustainability objectives, outlined in our "Driven by the Future - Sustainability in Action" plan, available for reference at: https://www.carel.com/carel-and-sustainability. Every day we take concrete actions to help combat climate change, identifying and developing products and services that increase energy efficiency and allow us to drastically reduce environmental impact.
Our organisation aims to ensure the establishment of transparent and responsible governance and to foster a fair and inclusive workplace where diversity is recognised as an essential value for the innovation we strive to bring. Carel is committed to equal employment opportunity and prohibits any form of discrimination. In line with these objectives and values, all applications received will be given due consideration and will be exclusively valued based on competences, experiences, motivation and values alignment.
This job post addresses both female and male candidates (see D.Lgs. n. 198/2006 & ss.mm.ii and D.Lgs. 215-216/2003). Candidates are invited to read the privacy statement (see artt. 13 e 14 del Reg. EU 679/2016) at the following link: https://www.carel.com/documents/10191/678238/CAREL_GDPR_Information_Candidates.pdf