JLL supports the Whole You, personally and professionally.
**Technical FM Duties**: Establish relationships with client Plant Managers, Area and Site FM managers, business partners such as EHS and Quality leads, to establish trust and credibility in the delivery of Hard services
Manage the performance of Hard Services delivery in order to minimise/eliminate down time of the equipment within the JLL scope of works
Manage compliance (regulatory and JLL required) for all systems in JLL scope of works
Resolve Hard services FM issues, perform root cause analysis and propose continuous reliability improvement
Drive and promote safety culture including subcontractors, suppliers and visitors
SLA & KPI tracking systems (PPM and Critical PPM compliance measurement)
Manage subcontractors and suppliers to deliver goods and services against contracts and expectations
Manage on site teams including allocating resource, delegating workload, ensuring adherence to best practices.
Work closely in network with other Hard Services Managers in order to exchange good practices amongst all Client's sites on the Account.
Support in the implementation of short and long-term projects for the client as requested.
Implement JLL best practices in the interest of exceeding client goals and expectations
Hold regular meetings with the Client's stakeholders, ensuring that performance is reported to client - e.g. external maintenance, central plant management.
Coordinate the appointment of authorised Persons for respective fields (Electrical, confined space etc.)
Monitors failure data generated by customer using product to ascertain potential requirement for product improvement.
Analyzes equipment trends and manages life cost cycle.
Support the preparation of Service Schedules in line with predictive maintenance best practice techniques
Operational audits for engineering system reporting and compliance
Act as an On-Call Manager for site operational support
Requirements EssentialDegree in Engineering, or a related field, Technically qualified professional engineer
Experience in a Pharmaceutical or Food GMP environments within manufacturing, continuous process, environment.
Demonstrating excellent working knowledge of buildings services installations including HVAC / Electrical and other technical systems
Experience in maintaining engineering environments and providing hard services
Experience of managing facilities contracts P&L
A strategic thinker with capability and experience to work with a wide range of stakeholders in multiple geographies and cultures.
Ability to communicate difficult concepts and negotiate with others to adopt a different point of view
Lead the technical support team to solve complex problems, plan and prioritize deadlines and think strategically to identify innovative solutions
Strong communicator - good presentation skills and possesses strong verbal & written communication skills (English & Italian); also an active listener
Quality Management knowledge and experience
Requirements DesirableAuthorising engineer for Pressure Systems, Confined space and Electrical Systems
Ability to connect technical matters with monetary and business
Excellent planning & organizational skills to prioritize work and meet tight deadlines
Understands the dynamics of a matrix environment and actively works through influencing and collaboration
Proven ability to initiate and follow through with improvement initiatives
**Note**: The position reports to the Account Director
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Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark inno