About Our Organization
**Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events.
Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally.
It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics.
Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).
**
About the Team
OPIS, a Dow Jones company, provides price transparency across the global fuel supply chain, including the Spot, Wholesale Rack and Retail markets.
OPIS enables customers to buy and sell energy commodities with confidence with multi-platform access to accurate data, real-time news, powerful software and educational events.
Our commitment to reliability is reinforced by personalized customer service and constant innovation.
OPIS listens to what the energy community needs and responds with flexible and easy-to-use products.
Navigating world fuel markets is complex - OPIS makes it simpler.
The multinational Product Technology Support Services team is responsible for ensuring the accuracy, availability, and timeliness of all OPIS's products, services, and reports.
We communicate quickly and effectively with a variety of stakeholders across the company to provide support coverage both on and off hours (including weekends) and develop new features for a variety of existing products, as well as new products.
Your Responsibilities
You will be responsible and accountable for leading, organizing, motivating, and managing the geo-diverse Product Technology Support Services team using agile methodologies in a fast-paced environment to deliver high quality products and issue resolutions.
You will be hands-on with each of the OPIS divisions and will work to increase maintainability across all OPIS.
You will analyze our metrics, report on them to each of the division leads and senior management, and create action plans to improve these metrics.
You'll coordinate division-wide team initiatives that align with organizational objectives and support our divisional backlog, ensuring our team members are getting what they need to complete their work timely and effectively.
You're going to frequently wear multiple hats and exchange them fluently in an exciting environment with a great team and opportunities to be a leader, business analyst, scrum master, software tester, liaison, data analyst, product manager, coach/mentor and project manager.
Your Expertise
- 2+ years of experience in Project Manager, Scrum Master, Software Engineer or Database Developer roles
- Experience managing large-scale strategic projects in a fast-paced Agile environment
- Solid understanding of Agile project management principles and how to adapt them to new business environments
- Proven track record of leading, mentoring, and providing daily feedback to grow your team
- Effective communicator with great interpersonal skill who can facilitate, negotiate, mentor, coach, collaborate and build strong agile teams.
Must speak and write in English fluently
Does this sound like you?
- An organized and creative storyteller through story maps, epics, user stories, release planning, Kanban boards, relative sizing estimation techniques, feedback loops, and team metrics
- A strong analytical thinker with a love for planning and organization who can manage competing demands with mínimal supervision
- Someone who loves to listen, easily understands business needs, and can establish a high level of trust and confidence with customers, stakeholders, and organizational leadership
- A self-starter with a never-ending curiosity to learn and solve problems
- Able to maintain the "big picture" without losing sight of the complexity within and a knack for communicating various layers of detail clearly to appropriate audiences
- A natural facilitator when it comes to collaboration/brainstorming, negotiating, and team building sessions
- A leader, coach, and mentor that thrives on metrics, regular feedback loops, and finding challenges/activities to grow your team in the pursuit of continuous improvement
If these things strike a chord with you, we should talk.
We'd also love to hear about your experiences with any of the following:
- Degrees, Certifications, and/or awards/recognition that you have achieved
- Project management tools such as Azure DevOps, Jira, Workfront, Rally, Clarizen, Asana, etc.
- Flow diagramming tools such as LucidChart, Visio, etc.
- UX/UI mockup and prototyping tools such as Balsamiq, Sketch, PowerPoint, etc.
- Creating and maintaining team an