Technical Account Manager - Italy Rome, Italy €60,000-€65,000 + 13th month salary Hybrid Do you have a background in Audio Visual Integration & Design?
Do you have a passion for people and a want to support both engineers and clients along their AV integration journey?
If YES and you're residing in Rome, Italy, this may be the perfect role for you!
Expertise Required: Expertise: Commanding technical skills within the AV industry.Experience: 5 to 10 years in Audio Visual integration and design, in an engineer or sales/project management capacity.Education: A Bachelor's degree in Electronics is highly desirable, or another technical degree.Language: Fluent Italian, and Fluent EnglishCore Responsibilities: Relationship: Foster and manage connections with several technical teams internally, as well as clients.Product: Showcase their latest innovations and their integration benefits.Feedback: Engage in discussions regarding product enhancements or modifications.Research: Spearhead research in specific product groups upon marketing requests.Initiative: Reach out to managers regarding project completions.Project support: Aid consultants/dealers with project or tender support.Hands-on support: Provide troubleshooting assistance in collaboration with our Application Engineers/Technical Services Director.Additional Duties: Training: Deliver technical training on-site for the sales team on your expertise.Attend shows: Participate in dealer shows, trade shows, and other events.Problem Solver: Step in for troubleshooting, RMA, and Driver call logs when challenges persist beyond several entries.Quality Checker: Oversee the translations of our technical documentation when needed.Reporting Tasks: Communicate timelines and outcomes of client visits, on-site troubleshooting, and projects to the relevant parties.Benefits: Skill Enhancement: Access to extensive training programs, both education and certification based.
Company car: Your own company car for all your professional journeys.
Tech Gear: A laptop and phone to keep you connected and efficient.
Home office: This is a remote-first role! Aside from your visits to the clients of course.
Travel: Opportunity for international travel!! With teams located across Europe you will be undertaking visits to other sites.
If this sounds like a match for your skills and interests then apply here with an up to date CV and I'll be in touch if there's a match!
Please note that Italian fluency and Italian residence are required for the position, candidates without both of these cannot be considered and will not be reviewed. Evelyn Hay - Recruitment partner
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