Team Leader, Investigation & Client Quality

Chaberton Professionals, a division of Chaberton Partners dedicated to the search and selection of Middle Management profiles, is currently looking for a Team Leader, Investigation Client Quality.Our client is a US company that produces instruments, materials and software for the pharmaceutical and biotechnology industry.The role will supervise and coordinate the activities of the Quality Operations team responsible for deviation management, clients, and projects.Main activities:Responsible for achieving the quality objectives.Independently coordinates the resources and projects assigned.Performs the training of the personnel involved in the quality operations activities and provides training on topics within its competence to all site personnel.Handles deviations, finalizing both personally and reviewing the investigations performed by the Quality Operations Specialist and Specialist II.Actively collaborates with the Manager in the search for corrective and/or preventive actions to achieve maximum efficiency and effectiveness of the processes.Participates in project meetings, regularly updating colleagues and being responsible for the status of current projects.Participates and/or conducts client/regulatory audits.Involved in drafting and reviewing risk assessments for the evaluation of risks associated with quality events.Organizes and ensures that document review activities (deviations, QAT, SOP) for batch release are performed within the timelines defined by the plan.Supports the revision of Quality Agreements assigned by clients.Acts as a quality interlocutor for each client/project, providing timely and constant support for QO topics.Provides client support via telephone and email, answering quality questions; collaborates with the business and other colleagues in the PDS BU in organizing technical and management meetings with clients.Supports the BRR team by reviewing release and compliance documents.Coordinates and assures the development of the assigned team with training, feedback, and mentoring.Performs mid-year and end-of-year evaluations of the assigned resources, working with its manager to identify the potential of each team member.Researches, in collaboration with other plant structures, the improvement of processes in the field of #J-18808-Ljbffr