Deutsche Rentenversicherung Rheinland is a provider of statutory pension insurance in Germany with around 3,600 employees at its head office in Düsseldorf, 12 regional service centers in the administrative districts of Düsseldorf and Cologne and 6 rehabilitation clinics. For our IT service provider Deutsche Rentenversicherung NOW IT GmbH, Deutsche Rentenversicherung Rheinland is looking for the following person in the Infrastructure Services division for the Competence Center (KC) Network, Unified Communications team at the Düsseldorf site at the earliest possible date System Administrator Unified Communication (f/m/d) KC Netz manages the network (WAN and LAN) and unified communication for all NOW IT GmbH locations. This also includes the telephone systems of our five shareholders. In addition to the telecommunications systems and their end devices (approx. 23,000 configured ports), systems for real-time communication (video, IM, presence), video conferencing systems and unified messaging (voicemail, fax and SMS) are also managed. In addition to basic communication, other applications (e.g. call center, accounting management, user management, CTI) are also supported. The aim is to provide the services offered by NOW IT in the field of unified communication in high quality while adhering to the agreed SLAs and to further develop them conceptually. The task is therefore associated with business trips within the Federal Republic of Germany. Your range of tasks: The area of responsibility includes in particular the analysis, planning, conception and further development, as well as the implementation, administration and maintenance of the subject areas: UC systems (VoIP, video) Video conferencing infrastructure Attendant consoles Call center solutions (ACD) Unified messaging: voicemail, FAX and SMS Your qualification: You have a bachelor's or university degree in computer science, a comparable degree or have relevant professional experience. In addition, sound knowledge and good knowledge of the following topics is desirable: Sound knowledge in the field of communication technologies Knowledge in the administration of video conferencing systems and services Knowledge of administration tools (e.g. Web UI, VM Ware, CLI, SFTP) Basic knowledge of network protocols and the WAN infrastructure is desirable Knowledge of data security Experience in dealing with customers and managing projects is also desirable. We are looking for an employee (f/m/d) who fulfills the requirements for the responsible tasks and is able to acquire specialist knowledge that is not yet available in some areas in as short a time as possible. Your personality profile: In terms of personal requirements, you have a high degree of customer and service orientation. We also expect conceptual and analytical skills and an independent way of working. Flexibility and the ability to work under pressure are just as much a part of your strengths as a high level of commitment. Continuous further training and independent familiarization with new subject areas are expected, as is a willingness to travel on business. Good oral and written communication skills and a good command of English round off your profile. We offer you: We offer you integration into a customer and service-oriented team, a challenging and varied job in a modern IT company. The position is valued according to pay group 11 TV EntgO-DRV (analogous to TVöD-Bund). The actual starting salary depends on your personal qualifications. In addition, we offer all the benefits of a public employer such as A secure workplace in Düsseldorf with excellent transport connections a permanent position graded according to pay group 11 TV EntgO-DRV Regular salary increases through step increases and pay scale adjustments A collectively agreed guaranteed annual special payment 30 days of vacation and additional days off on December 24 and 31 39-hour week with flexible working hours within a flexitime framework An additional company pension scheme Employer subsidy for capital-forming benefits Targeted induction and continuous professional development A pleasant working atmosphere in a successfully functioning team Sven Schmidt (0211 937 2953) will answer any questions you may have about the job. Applications from women are expressly encouraged. The relevant statutory regulations on the advancement of women apply. We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age and sexual identity. NOW IT/ DRV Rheinland takes professional integration in accordance with SGB IX seriously. Applications from severely disabled persons and persons of equal status will be given preferential consideration if they are equally suitable. Part-time employment is generally possible. Are you interested? Then please send your informative application documents to Anja Mönkemeyer (******) by 16.08.2024, quoting the reference number D-5022-24-84. The data protection regulations for NOW IT GmbH can be found on the website under job advertisements. Information on data protection can be found on the homepage of Deutsche Rentenversicherung Rheinland under the search term "Data protection information for applicants".
