System Engineering Expert

JOB PURPOSE Reporting to the IT Operations Lead, our recently launched Luxury Cruises line of MSC, the IT Systems Engineering Specialist will be involved in building out, maintaining, and troubleshooting our rapidly expanding IT infrastructure, ensuring the highest level of availability, performance, and security.
KEY ACCOUNTABILITIES Guarantee of technical quality in IT operations projects; Management and monitoring of all installed systems and infrastructure for Explora Journeys, considering established guidelines or SOP (standard operating procedure); Assurance of systems and infrastructure availability at the highest levels; Relay of Cybersecurity for management of threats and vulnerabilities remediations; Collaboration with team members (operations, architecture, product owners), suppliers, and Business stakeholders with a focus on continuous improvement; Application of industry best practices for change management process.
QUALIFICATIONS (skills, competencies, experience) • 1-2 years experience in a similar position with experience supporting the deployment and maintenance of IT infrastructures/systems and users; • A bachelor's degree in Computer Science, Engineering or a related subject; • Experience with Cloud Operations; • Experience with Application and Infrastructure monitoring; • Additional knowledge or experience in the field of application, scripting and advanced log management is a plus; • Proven experience in cruises industry is required; • Fluent in English, oral and written.
Any other language is an advantage; • Excellent analytical skills, methodical mindset, and attention to details.
VISA REQUIREMENTS (if any) Right to work in Italy.
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