IT Desk Site Support - (m/w/d)as a System Analyst (m/f/d), you are the first point of contact for our employees for all questions regarding hardware, systems as well as applications and support them with your expertise in solving IT problems.Your tasks:Responsible for end-user support (2nd level) and system availability within predefined timeframes within SLA targets.Collaborate with global IT teams and participate in global IT roll-outsSupport business departments when issues arise and to identify potential improvementsAssist with change control and any infrastructure changes that help to improve functionalityUser- and device management ( hardware, licenses, equipment) including documentationAttention to data and system security and privacy complianceAlignment to compliance requirements (PCI, SOX) and all IT policiesCollaborate with site leader and management teamDaily participation in regional meetingsYour profile:Completed IT education (Diploma in computer science, Bachelor Univ.)
or similarWork experience in the end-user support area or comparable areasVery good knowledge of Windows operating systems and PC hardwareExperiences with Microsoft Office product familyBasic knowledge in network and server technologyDetailed and solution-oriented work style as well as flexibilityAbility to work under stress, sense of responsibility and good interpersonal skillsGood English skillsOur offer:You can expect a multifaceted job in a dynamic and international environment.
A workplace culture in which integrity, intensity, involvement and innovation are lived.
A detailed induction and task-specific training are a matter of course for us.
You yourself determine your future in our company - make your contribution to our joint success!Each of our 120,000 exceptional individuals at Thermo Fisher Scientific tells a unique story.
Join us and make your contribution to our unique mission.Thermo Fisher Scientific is an equal opportunity employer committed to supporting underrepresented groups and does not discriminate based on ethnicity, color, religion, gender, sexual orientation, gender identity, national origin, disability or legally protected status.Payment is according to collective agreement and overpayment according to qualification is possible.
