Support & Operations Intern

Qomodo is a Fintech company, composed of a team from leading Italian and foreign VC-backed ventures such as Rocket Internet, Revolut, Delivery Hero, SumUp, Amazon, Dash and Credimi.
The founders recently closed one of Italy's largest pre-seeds, with a capital raising of several millions from both European and Italian venture capitalists and top tier angels from Italy, the UK and Germany.
**Responsibilities**
- Act as the main point of contact for client inquiries, concerns, and requests
- Resolve any client issues or complaints in a timely and professional manner
- Assistance in the inputting and verification of required documentation
- Explain the products and services offered for their optimal use
- Develop and maintain strong relationships with existing clients
- Monitor and manage the accounts receivable portfolio, proactively identifying and resolving collection issues
- Document procedures and flows
**Requirements**:
- Bachelor's degree in business, finance, or a related field
- Excellent communication and interpersonal skills
- Proactive approach to problem-solving and strong attention to detail
- Self-motivated and results-driven with a strong work ethic
- Ability to build and maintain strong client relationships
**Benefits**
- Unique opportunity to gain experience within one of the most ambitous fintech company in Italy, being able to be part of the early journey
- Possibility to work across international markets' expert within an hyper growing organization
- Fast professional growth based on results and meritocracy