We are looking for: Support Engineer (m/f/d) (IT specialist for system integration, IT system administrator or similar) Your regional internet and service provider TeleData GmbH is the service provider for telecommunications and Internet in the Lake Constance-Upper Swabia-Allgäu and Hegau region - with its own fiber optic network and its own regional data centers.
We have been accompanying business and private customers from the region into the world since 1997.
With continuous broadband expansion and technically outstanding solutions for internet, telephony, television, data connections, leased lines and cloud services.
Everything from a single source .
We are a subsidiary of STADTWERK AM SEE and Technische Werke Schussental.
What's more - we are: The network with a home advantage .
We are looking for IT specialist for system integration, IT system administrator or similar as Support Engineer (m/f/d) For the further expansion of our team, we are looking for you as a Support Engineer (m/f/d) in the area of Data Center & Cloud in Immenstaad / Friedrichshafen.
Do you enjoy a responsible and challenging role in our future-oriented company and want to become part of a dynamic team?
Then we look forward to getting to know you.
As an IT customer advisor (m/f/d), you will support customers with technical challenges and then coordinate the processing of tickets with front and back support.
Your tasks Supporting our customers with challenges Acceptance, classification and processing of incoming support tickets Front-line support for the products of the Datacenter & Cloud Customer support Administration of managed services Coordination between front and back support This is you Completed training as an IT specialist or a comparable qualification training; career changers with a high level of technical interest are also welcome Confident handling of administrative tasks; experience with Linux operating systems is an advantage Experience in technical support or customer service Strong contact and communication skills in dealing with customers Organizational skills What we offer Full-time permanent position with flexible working hours (flexitime system) Non-tariff fixed salary and performance bonuses according to target agreement A modern workplace with the option of mobile working and a very good working atmosphere Further training & TeleData ACADEMY Independent work and plenty of freedom to contribute and implement your own ideas Company benefits such as JobRad, public transport discounts, profit sharing and much more Helping to shape the future of a growing company Your application We look forward to receiving your application documents with salary expectations and earliest possible availability - as a PDF, by e-mail to: ****** Or via our online portal: TeleData Ltd. Human Resources Department | Kornblumenstraße 7 | 88046 Friedrichshafen | 07541 5007-0 |
