Cheil Italy, the data-driven creativity Agency under the Samsung Group, is looking for a Store Project Retail Manager to work on an important Samsung Retail project.Reporting to the Shop Experience Manager, he/she will be responsible for the performance and the consumer journey of the store.The role needs a collaborative approach to project scoping and management through close working relationships with multiple internal and external partners, as well as with all parts of the business: Marketing, Sales, Retail, Customer Service, Content Services and Product Managers.Main role and responsibilities:Implement the marketing vision strategy of the store.Identify and develop great talent and build capabilities within the store's team that delivers upon the set experience strategic objectives and weekly experience sell-out targets.Support the delivery of property projects across the estate no matter how big or small, providing an end to end service.Manage the critical path, schedule of works and documentation for all projects, agreeing the program of works with internal and external stakeholders.Support the team lead throughout the full property process for new locations, from identifying new sites and the legal process, through to successful opening to the agreed schedule and budget.Support the annual cycle of space changes by working with HQ the Operations teams to deliver new space initiatives.Plan and manage the maintenance programs covering scheduled and reactive works.Oversee quotation/tender process to achieve project budget sign-off, and monitor ongoing budgets.Manage documentation around key property projects including lease renewal and rent reviews.Responsible for regular and accurate reporting.Manage the day-to-day administrative tasks including updating and monitoring the property files, budget trackers, purchase order/invoice approvals, contracts management and supplier management.Provide support for any product range rollouts, launches and operational activity in store where required.Develop and manage a consumer engagement plan.Execute the store customer experience in line with the customer journey brand experience.Ensure all product launches are executed to a high standard and manage all marketing requirements.Coordinate product launch activities and propositions within the account.Maintain the brand integrity in the store.Be an ambassador for the brand and its values.Required skills:Proven experience in managing single-brand stores.A positive thinking/outlook, driven, results-oriented individual with a clear focus on high-quality service and business profit.An excellent stakeholder manager and communicator.A natural forward planner who is able to critically assess their own performance.A mature and credible leader who is comfortable dealing with senior partners in a complex organisational culture.Someone with compassion who is reliable, tolerant and determined.Someone who relishes accountability and ownership of challenging targets.An adept person who will recognize and develop the strengths of their staff.Values team input and collaboration in working towards a company goal/target.Passion for technology and innovation.Type of contract: Fixed termPlace of work: Cheil Italy offices, Milan, ItalyAbout CheilCheil Italia Srl is a subsidiary of Cheil Worldwide Inc. We redefine the way brands connect and engage with consumers.
Data is our foundation, technology is our building block.
We drive our clients to address change creating 360° communication projects mixing advertising, digital marketing, retail and experiential marketing.Our ethical approachWe are a certified Agency with the following certifications:Certified Quality System – ISO9001Certified Anti-Bribery – ISO37001Certified Carbon Footprint - ISO14064We are an equal opportunity employer.
All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
We do not discriminate based on race, color, religion, age, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression.
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