Store Customer Advisor - Milan Montenapoleone (Mandarin Speaker) Milano Sales Channels & Retail[...]

STORE CUSTOMER ADVISOR – MILAN MONTENAPOLEONE (MANDARIN SPEAKER)

At Zegna, the talents and passion of our people are the pillars of our success. We're looking for a Store Customer Advisor in Montenapoleone to contribute to our proud legacy and help shape our vibrant future.

What makes you, makes Zegna
As a Zegna Store Customer Advisor, you bring the human touch to the luxury experience. You are our ambassador, sharing both our rich heritage and collections to create an atmosphere of energy and passion for the Zegna brand. From the moment the customer enters the store, you make use of the gestures and rituals of the selling ceremony to provide a service that is as personal as it is exceptional.

What makes you, makes our team
When you join Zegna, you join a team, working together to shape the future of our company. To be successful in this role, you have a passion for style that you take with you no matter where you go, mixing casual and luxury looks to fit your active lifestyle. You're curious by nature, adventurous, and interested in technology.

For this role, we're looking for someone who:
Excellent interpersonal, team working and problem-solving skills, with a high attention to detail;
Flexibility and adaptability;
Fluent in English, Italian, and Mandarin.
What makes you, makes our legacy
Ermenegildo Zegna Group is founded on a proud history of craftsmanship and quality dating back to 1910, with a vision to ethically create the world's finest textiles. Zegna has since expanded to ready-to-wear, becoming one of Italy's most successful family companies and a global luxury lifestyle brand.
Retail is more than just the act of selling products. Our Sales Channels & Retail teams bring our customers into our global community, sharing with them our creativity and craft, as well as our story and the journey of each item. These relationships are nurtured by our in-store teams and fostered by our headquarters and regional offices, who, together, are responsible for the definition, implementation, and execution of our retail strategy. It is collaboration, one of shared passion and tenacity, which ensures a level of excellence and a consistent client experience whether visiting our stores in Milan or Beijing.

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