Stock Controller Christmas Period - Boutique Napoli At a glance Job Category: Retail - Store Sales Years of Experience: Minimum 1 year Contract Type: Limited contract Job Schedule: Full time Locations: Store - Napoli Legal Employer: Hermès Italie SpA Posting Date: 10/25/2024, 10:53 AM About the team Hermès was born in Paris in 1837 as a laboratory of harnesses and saddles for horses. Since then, six generations of artisans have explored new crafts, animated by a creative impulse, combined with beautiful and processed with care material. Today, Hermès is an international group committed to innovation in a subtle harmony between past, present, and future. It is a company founded on high standard values of dedication to excellence and authenticity of its objects.
Hermès brings together more than 20,000 employees in 50 countries; the Italian branch is located in Milan and provides local support and management to the 10 stores present in the country.
Hermès Italie was born in 1987 with the first store in Milan. Since then the branch has opened and continuously grown to the current retail presence in the country: 10 stores, including 2 seasonal openings and 2 flagship stores located in Milan and Rome.
Details of the job GENERAL ROLE The Stock Controller contributes to assure the quality of service to customers by ensuring a perfectly accurate and reliable management of the store stocks. He/She performs all physical and IT product flows and ensures the stock is constantly accurate and well-organized.
MAIN RESPONSABILITIES Process all incoming and outbound product flows, ensuring coordination between physical and system-based processes. Organize all stock spaces, ensuring tidiness and efficiency to optimize flows and facilitate the other team. Organize the daily replenishment of all stock spaces on the sales floor. Work in constant cooperation with all other departments and team members. Organize local and international transfer requests between boutiques. Monitor and close expired reservations daily and reintegrate them into available stock. Perform daily checks, controls of negative stock, stock takes & cycle counts. Develop a perfect knowledge and mastery of all stock-related processes and tools. Be aware of omnichannel sales processes and product assortment to understand implications on operations activities. PROFILE Bachelor's degree preferably with an analytical focus. Fluency in Italian and English. A third language will be considered an advantage. Professional background: experience in a similar position, preferably in the retail environment. Proficient with Excel / IT tools. Willing to work temporarily. The fixed-term contract is estimated to cover the Christmas period for three or four months with expected full-time working hours. Professionalism, enthusiasm, dynamism, ease of integration, and teamwork complete the profile. Hermès engages positive and passionate people who own the following requirements:
Excellent interpersonal and communication skills, with a customer service orientation. Team player mentality to build meaningful relationships and the ability to work autonomously. Availability, flexibility, and dynamism to function in a high-paced environment. Determined to be part of a people-centric retail project, requiring a vocation for human values, passion, and a strong aesthetic sense. About Hermès A creator, artisan, and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.
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