Are you interested in shaping the future of Amazon Transportation Services (ATS)? Do you want to work in a large scale organization, but with a start-up feeling? Do you want to create processes, operating models, and drive Amazon network improvements? Do you have a strong passion for continuous improvement and implementing methodologies such as Six Sigma and Lean?
EU Amazon Transportation Services' ACES (Amazon Customer Excellence System) team is seeking a highly skilled and motivated person as a Senior Process Expert to help develop a world-class middle-mile process that delivers goods on time at the best cost.
This position will support Amazon Transportation Services and drive operational excellence and project management across the EU Fulfillment Center, Sort Center, Air Node, and Delivery Station network. A successful candidate will have experience managing large and complex projects with a bias for action needed in a startup environment.
A successful candidate will demonstrate:
Passion for continuous improvement and developing mechanisms to reduce defects
Willingness to roll up your sleeves and do whatever is necessary; owner mentality
Strong change management and implementation experience, including a demonstrated ability to engage effectively with high levels of management
Ability to think strategically and execute methodically
Ability to drive projects from initially ambiguous states
Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
Demonstrated ability to write detailed project and business plans
High attention to detail and proven ability to manage competing priorities simultaneously
Key job responsibilities:
Drive network level excellence by designing and implementing systems, metrics, and programs that maximize compliance, productivity, and continuous improvement
Build strong partnerships with operations field leaders to identify the impact of new business initiatives and successfully integrate and deploy them on-site
Engage other Amazon business units globally to share best practices and improve end-to-end outcomes for Amazon customers
Work with technology teams and product managers to develop new tools and systems to support the growth of the business
Support to improve the vision, content, and delivery of standard work and ACES Training program
Create benchmark standards and audit processes
Analyze and solve operational barriers with a focus on understanding root causes
About the team:
Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea, and road transport, as well as sortation centers equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination.
This role can be based across the EU, but within one of Amazon's first-party EU Sort Centers in the UK, Spain, Italy, Germany, or France.
Key job responsibilities:
Drive network level excellence by designing and implementing systems, metrics, and programs that maximize compliance, productivity, and continuous improvement
Build strong partnerships with operations field leaders to identify the impact of new business initiatives and successfully integrate and deploy them on-site
Engage other Amazon business units globally to share best practices and improve end-to-end outcomes for Amazon customers
Work with technology teams and product managers to develop new tools and systems to support the growth of the business
Support to improve the vision, content, and delivery of standard work and ACES Training program
Create benchmark standards and audit processes
Analyze and solve operational barriers with a focus on understanding root causes
About the team:
Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea, and road transport, as well as sortation centers equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination.
Minimum Requirements:
Bachelor's Degree in supply chain management, engineering, or other technical field (or higher) or extensive Amazon experience
Proven progressive responsibility in warehouse operations, logistics, transportation planning, carrier management, supply chain, or related fields
Lean Six Sigma Green Belt Certification (or higher)
Exposure to program and project management
Demonstrable experience managing cross-functional and regional programs influencing different stakeholders' groups
Advanced MS Office skills, particularly Microsoft Excel
Approximately 30-40% travel required
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
Highly analytical and comfortable with large analyses
Able to quickly distill down complex operating models and identify opportunities
Ability to operate at both a strategic and operational level. Credible and impactful both with Senior Operational and Business Leaders as well as on the shop floor
Writing SQL queries, knowledge of Python, Visual Basic, Tableau, or other technical tools
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.
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