Sr. Manager Emea Dangerous Goods, Emea Dangerous

identify, analyze, develop, deploy and actively seek cross-functional coordination opportunities to improve processes, safety and customer experience; implement audits across all EU operations (fulfillment centers, sort centers and delivery stations); support the team leader in planning and delivering key intiatives to improve team connections.
- Carrier management:
manage the key carriers shipping dangerous goods across EU; implement regular connects and dashboard to measure defects and identify opportunities for improvement; manage key metrics, e.g.
frustrated and undeclared shipments; scale and automate key processes, e.g.
ship method configuration requests, carrier defect intake.
- Industry and regulatory engagement:
in coordination with the legal, public policy and worldwide DG engagement team, identify key industry groups to connect with, define and deliver the annual plan, and manage relationships with regulators.
- Continuous improvement:
- Excellent verbal and written communication skills; at ease in dealing with ambiguous situations, internal stakeholders, including senior management, and external stakeholders like industry groups and regulators; ability to present complex issues in a concise way, ability to write documents;
- Fluent in English, both oral and verbal.
Preferred qualification - Knowledge of data warehouse and SQL is a strong plus;
- Knowledge of French, German, Spanish and/or Italian a strong asset;
- Experience in dangerous goods a strong asset;
- Previous experience in an e-commerce environment or other fast-paced, technology driven businesses a plus;