At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.
We create an environment where people are valued, and differences are celebrated.
Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.
We are united by a common goal - to reimagine the future of beauty.
The opportunity: It is all about people: In Sephora, the common goal is to create an environment where people feel free and valued in rethinking and building the future of beauty together.
Our Pillars Beauty Beyond – Every day we reinvent beauty, discover new brands, and influence positive change.
Creativity Unleashed – You will be encouraged to explore, innovate, and have fun, working with different clients, teams, and leaders.
Endless Evolution – You will learn from innovators, artists, and experts in every field.
As our business evolves, so will you.
Boldly Authentic – We celebrate diversity, embrace your unique and winning spirit, believing that true beauty is being yourself.
You will be what makes us different.
ProfileEmpathetic and flexible manager, with a strong business orientation and customer satisfaction focus.
You will lead and develop a team through listening and positive relationships, enabling you to resolve even the most challenging situations.
Dynamism, resilience, and passion are part of your DNA.
You are ready to engage in varied and ever-changing environments.
Mission As a leader of Sephora Italy, the most beloved Beauty Community in the world, you will be responsible for: Managing your Floor, corresponding to one or more of the four product categories in our Stores (make-up, skincare, fragrances, Sephora Collection).
Supporting communication between the Store Manager and the Beauty Advisor team.
Assisting Managers in daily activities, actively contributing to the design of the Store's commercial and HR strategy.
Monitoring and analyzing team KPIs and motivating them to achieve results.
Coordinating commercial and organizational activities (animations, events, new launches, CRM campaigns, etc.).
Managing inventory while maintaining the correct stock levels in accordance with product replenishment cycles and merchandising strategies.
Applying company procedures (regulations, safety procedures) and commercial policies (pricing, promotions, communications) established by central services.
Training New Joiners and supporting their growth and development path in collaboration with Managers.
Background At least 3-4 years of experience in similar roles (Assistant Store Manager, Team Leader, Supervisor, Key Holder), preferably in dynamic multinational retail environments.
Knowledge of key retail KPIs, confidence in budget management, daily analysis, and reporting.
Strong aptitude for team management, guiding them towards objectives and fostering a virtuous team spirit.
Dynamism, flexibility, and resilience.
While at Sephora, you'll enjoy...
The people.
You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
The learning.
We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
The culture.
As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global.
It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000 stores, are united by a common goal - to reimagine the future of beauty.
You can unleash your creativity, because we've got a disruptive spirit.
You can learn and evolve, because we empower you to be your best.
You can be yourself, because you are what sets us apart.
This, is the future of beauty.
Reimagine your future at Sephora.
Sephora is proud to be an equal opportunity workplace for all.
We do not discriminate in recruitment, hiring, training, advancement, or other employment practices.
We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
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