Specialist 3rd-Level Support (m/f/d) | Software Development Karlsruhe, INIT GmbH Your first insight: Your future colleagues from the current 13-strong team will be responsible for project management, 3rd level support and the deployment of our software solutions in the field of data analytics and automatic passenger counting. In addition to analyzing historical data from public transport operations, the software solutions also include real-time processing and display of passenger numbers so that our global customers can derive optimal forecasts. Does that sound exciting? Then come and join us! Your benefits with us include: Flexible working hours and mobile office option 30 days of vacation and the option of 5 additional days of "flexi vacation" Gaming zone, massage chair and creative area Additional financial benefits for travel costs and childcare, among other things Up-to-date smartphone (Android/iOS) for professional & private use What you can expect from us: As a Specialist 3rd-Level Support (m/f/d) | Software Development, you will analyze and resolve any faults that occur in our national and international public transport customer environments. Here is an insight into your day-to-day work: Together with your team, as an interface you will support transport companies worldwide in the introduction and use of our software solutions in the field of data analytics and automatic passenger counting - for this you will be in constant and close contact with our colleagues from development Your focus is on analyzing and resolving faults in our individual customer environments You will also independently implement change requests as part of our customer projects You support the planning of deliveries (installations, updates, patches) of our software solutions and roll them out on customer systems You will be an important part of our agile team, working with colleagues and other specialist departments to carry out complex error analyses in order to continuously improve the quality of our systems You will primarily work with the following technologies and systems SQL, Java, PL/SQL, Oracle, C# .NET, REST, Microsoft Windows Server, microservice architectures, broker technologies and Docker / Kubernetes on Linux This is you: You have completed a degree in IT or have acquired your technical expertise through practical (professional) experience Good knowledge of Java, SQL and .NET is required Knowledge of the Oracle environment, especially PL / SQL, is an advantage Fluency in German and English will help you in technical exchanges with colleagues and customers Ideally, you already have some experience with cloud and real-time technologies and can contribute this or would like to acquire it in the medium term Do you like to get actively involved, find team play important and enjoy sharing your knowledge with others? Then you've come to the right place! What happens after your application? We will review your documents as quickly as possible. The next step is for us to get to know each other in a telephone or digital interview. We will then invite you on site so that you can get to know the potential workplace and some of the team members. About us: Shaping the Future of Mobility - together! Together, we are making an important contribution to the future of mobility and shaping the public transport of tomorrow. Sounds interesting? Find out more on our homepage - Do you still have questions? We are happy to help and can be reached at ****** or 0721/6100-0! Marco Emanuele HR Recruiter