Job Title: Solutions Architect (Rome or Taipei)
Company: Exein
Exein is a global technology company with offices in Rome, San Francisco, and Karlsruhe. We are a team of visioners, engineers, product managers, designers, and security experts who believe in making security work for everyone.
At Exein, our mission is to build the world's first ecosystem for IoT device security, ensuring all types of devices are secure globally. Our dynamic team is passionate about data, machine learning, open source, and firmware. We constantly work to secure millions of devices, making daily life safer for everyone. Our unique products empower developers to secure their IoT devices with cutting-edge technology in an easy and frictionless way.
We are seeking a dedicated and technically proficient Solutions Architect to join our team. This role involves delivering our software products to customers, guiding them from initial discussions through to post-deployment support. The ideal candidate will act as the chief technologist and trusted advisor, orchestrating Exein's overall technical approach for and with the customer across all phases of the customer lifecycle.
Location: Rome, Italy or Taipei, Taiwan
Responsibilities: Act as the chief technologist for customer accounts and a trusted advisor to their technical teams.Lead technical discussions, explaining how Exein's portfolio and architected solutions address customer requirements.Engage with new and existing customers to understand their requirements and deployment environments.Deliver our software products, ensuring they meet customer needs and specifications.Provide post-deployment support, troubleshooting, and resolving any issues that arise.Develop custom integration software for specific customer needs when required.Collaborate closely with the Sales Account Manager and the R&D team to ensure seamless communication and integration.Document and plan for new features based on customer feedback and requirements.Identify and mitigate any technical sales issues, influencing the overall account plan.Requirements: Strong technical background with experience in Linux, ESP32, Yocto, and other embedded build systems.Ability to understand customer requirements and the environments where devices are deployed.Proficiency in English, with excellent communication skills to effectively act as a liaison between customers and the R&D team.Experience in developing custom integration software for embedded systems.Familiarity with the full lifecycle of product delivery from initial discussions to post-deployment support.Ability to translate technical knowledge into proposals, presentations, standard demos, and customer workshops.Preferred Qualifications: Experience with low-level programming and integration of security technologies.Knowledge of additional embedded systems and build environments.Prior experience in a customer-facing technical role.Benefits: Health insuranceWelfare plan (e.g., gym membership)Very competitive salaryThe opportunity to be part of a cutting-edge company.Hiring Steps: First interview with the HR ManagerSecond interview with the CTOThe interview will be held in English. Exein promotes diversity in all its forms and is committed to creating an inclusive work environment for all our people. Applications received will be considered based on individual merit and adherence to the sought position, regardless of nationality, ethnic origin, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion, or personal beliefs. This job offer is addressed to both sexes, pursuant to laws 903/77 and 125/91, to people of all ages and nationalities, pursuant to legislative decrees 215/03 and 216/03, and to people belonging to protected categories (L. 68/99). Seniority Level: Associate
Employment Type: Full-time
Job Function: Other
Industries: Computer and Network Security
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