You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Within our International Card Services Organization, we are looking for a Remote Account Development Specialist, looking after a set of Small Business Clients, with an assigned portfolio.
Primary Responsibilities:
Expand assigned portfolio Billed Business and Revenues
Drive assigned portfolio spend capacity increase
Minimize attrition of assigned portfolio
Identify each client's unique needs and cultivate effective account management strategies
Qualify, build and manage an accurate sales pipeline working to maintain a high volume of activity including outbound calls with a focus on generating new business within our existing customers
Build strong relationships with customers through delivery of remote sales presentations, illustrating strong product knowledge and sales best practices
Qualifications
Sales pipeline management experience
Strategic and consultative selling skills with strong negotiation abilities
Emotional resilience
Able to work independently and under time pressure
Excellent time management, project management and organizational skills
Ability to establish strong relationships internally with supporting Business Units (Marketing, Credit, Risk, New Accounts, Compliance)
Ability to establish strong relationships with external potential partners (existing suppliers) to valuate lead gen and expansion opportunities
Excellent interpersonal skills supported by highly efficient organizational and planning abilities
Naturally curious and willing to take time to learn potential clients' economic environment to plan the best commercial strategy
Proven knowledge of PC software (Word, Excel, Power Point)
Excellent Italian and professional English level
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
