Job Description - Small Business Account Development Specialist (24018657)Small Business Account Development Specialist - 24018657You Lead the Way.
We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways.
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other.
Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success.
Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.
And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard, and feels like they belong.Join Team Amex and let's lead the way together.Within our International Card Services Organization, we are looking for a Remote Account Development Specialist, looking after a set of Small Business Clients, with an assigned portfolio.Primary Responsibilities:Expand assigned portfolio Billed Business and RevenuesDrive assigned portfolio spend capacity increaseMinimize attrition of assigned portfolioIdentify each client's unique needs and cultivate effective account management strategiesQualify, build and manage an accurate sales pipeline working to maintain a high volume of activity including outbound calls with a focus on generating new business within our existing customersBuild strong relationships with customers through delivery of remote sales presentations, illustrating strong product knowledge and sales best practicesQualificationsStrategic and consultative selling skills with strong negotiation abilitiesEmotional resilienceAble to work independently and under time pressureExcellent time management, project management, and organizational skillsAbility to establish strong relationships internally with supporting Business Units (Marketing, Credit, Risk, New Accounts, Compliance)Ability to establish strong relationships with external potential partners (existing suppliers) to evaluate lead gen and expansion opportunitiesExcellent interpersonal skills supported by highly efficient organizational and planning abilitiesNaturally curious and willing to take time to learn potential clients' economic environment to plan the best commercial strategyProven knowledge of PC software (Word, Excel, PowerPoint)Excellent Italian and professional English levelMinimum QualificationsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being.
That means we prioritize their physical, financial, and mental health through each stage of life.
Benefits include:Support for financial well-being and retirementComprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business needGenerous paid parental leave policies (depending on your location)Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)Free and confidential counseling support through our Healthy Minds programCareer development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.JobPrimary LocationItaly-Roma-RomaScheduleFull-timeJob PostingSep 30, 2024, 5:50:01 AM - Oct 14, 2024, 11:59:00 PMAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
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