DESCRIPTION Operations is the beating heart of Amazon. This key part of our business ensures we fulfill and dispatch orders efficiently so that our customers receive their items on time. It's driven by Operations Managers who bring the team together to push excellence in safety, quality, and productivity across our sites. At your site, you'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow. A Day in the Life You'll lead shifts at one of our operational sites and be the key link between various teams, including finance, safety, and operations integration teams. This means you'll be close to the day-to-day operations at your site while also contributing to new ways to innovate. A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics, and preparing for varying levels of demand. Every day will also involve mentoring and coaching your team, as you'll be a source of leadership supporting your team to be the best managers they can be. Key Job Responsibilities Manage and develop a team of Area Managers. Lead operational teams on a shift, address issues, and positively impact site performance. Analyze shift performance against relevant business objectives and implement actions to improve operational excellence. Work closely with support teams, including HR, Finance, Health and Safety, and Security. Design and deliver initiatives across the sites to enhance operational performance. BASIC QUALIFICATIONS Degree. Relevant experience in people and stakeholder management. Advanced proficiency in verbal and written English and intermediate proficiency in the local language. Experience using data or anecdotal evidence to influence business decisions. Experience in key areas of production and supply chains. PREFERRED QUALIFICATIONS Experience in Lean, Six Sigma, and Kaizen techniques. Experience in a similar logistical working environment. Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use, and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. J-18808-Ljbffr