DESCRIPTION Operations Manager (Manager III, Operations P03091) Summary
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It's driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.
A Day in the Life
You'll lead shifts at one of our operational sites. You'll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you'll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.
A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You'll be a source of leadership and support your team to be the best managers they can be.
Key Job Responsibilities Manage and develop a team of Area ManagersLead operational teams on a shift, deal with issues, and positively impact site performanceAnalyse shift performance against relevant business objectives, and put in place actions to improve our operational excellenceWork closely with other support teams, including HR, Finance, Health and Safety, and SecurityDesign and deliver initiatives across the sites to improve operational performance BASIC QUALIFICATIONS DegreeRelevant experience in people and stakeholder managementAdvanced proficiency in verbal and written English and intermediate proficiency in the local languageRelevant experience in using data or anecdotal evidence to influence business decisionsRelevant experience in key areas of production and supply chains PREFERRED QUALIFICATIONS Experience in Lean, Six Sigma and Kaizen techniquesExperience in a similar logistical working environmentRelevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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