**Showroom Coordinator**:
**THE FASHION INDUSTRY'S FASHION BRAND**
Since 1994, Marni has been recognized as the **most artistic, color-savvy, life embracing, off-beat** brand in the luxury segment
A constant aspiration to **surprise and delight** and to exceed expectations, with one foot in the past, one foot in the future.
Marni has consistently **challenged the traditional codes of fashion, the seriousness of dressing up, and the boring "sameness" that exists in the world.
**
Embrace life.
Embrace art.
Embrace colour.
Embrace each other.
We are looking for who is ready to make a difference, into an intercultural environment made of love and passion, talents and out of the box thinkers.
Marni Group is looking for a **Showroom Coordinator **for its Head Quarter in Milan who will coordinate all the functions and day to day activities of our showroom to ensure that the highest levels of customer experience are given before, during and after the sales campaign.
S/He oversees the day to day running of the showroom in this role you will serve as liaison amongst Wholesale, Retail, Sales Operation, Logistic, Inventory Control, Finance, Marketing, PR ad your goals will be achieving the service level defined being responsible of the dedicated budget.
**Main responsibilities**:
- Be responsible for the correct setup of the showroom and related services (catering, cleaning, accommodations, ).
In coordination with Visual Merchandising Team, to ensure that set up of the showroom is made correctly as the Showroom maintenance and presentation.
- Ensure the sales achievement and maximize sales opportunities being in touch with wholesale commercial department for any challenge and managing the performance of the showroom sellers to ensure the needs of the business are met.
- Be a point of reference for all commercial teams.
- Manage the recruitment all the showroom staff (temporary sellers, dressers, models, interns)
- Schedule sales people accordingly to customers agenda, assigning them duties and monitoring their progress throughout the day putting put them in a position to succeed.
- Warehouse, Inventory and Logistics management.
- Coordinate the sample management (inventory, send outs, returns) as well as the gathering of all showroom tools including imagery, look books and inventory lists.
- Ensure that customers are extended the highest levels of customer service from the first contact to the after sales, greeting them in a professional manner and dealing promptly and efficiently any complain and/or supporting them in all their requests.
- Ensure that each client receive a collection presentation in line with internal guidelines, always ensuring a correct sales ceremony maximizing brand standing.
**Job Requirements**:
- Consolidated experience in the role, able to manage the daily showroom operations with a thorough understanding of sales, inventory and warehousing, logistics, marketing, and customer relations with very high customer service standard.
- Experience in international luxury showrooms
- Proved leadership skills with teams and strong relational capability to interface
- Proficient in English
- Ability to work in a high paced environment
- Exceptional communicator both written and verbal
- Proven sales and customer satisfaction record
- Highly organized and able to work in a busy sales environment
- Analytical thinker with numerical abilities
- Full time job
LIMAR-IB #LI-Hybrid
- Location: Milano, IT- Employment Type: Full time- Function: Sales- Seniority: Professional