DESCRIPTION When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to ensure your area of the business keeps pace with demand.
In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly.
While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same.
A Day in the Life You'll work shifts and be based at one of our operational sites.
Your main focus will be to maintain safety standards within your team and across your site.
You'll also monitor and maintain process efficiency.
Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work, and wide-scale operational contingency planning.
Being a key part of the operations team involves working with colleagues in other teams and external partners to ensure we stay on track to meet our customer demands and targets.
This will involve analyzing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
Key job responsibilities Promote a culture of safety and wellbeing.
Analyze and implement corrective actions to ensure quality and productivity are at consistently high levels, and business objectives are met across all shifts.
Support and lead a team and handle administrative work while building and supporting a strong team culture.
Analyze performance and suggest process improvements to optimize work and improve customer service.
Collaborate with other managers to standardize shift processes.
BASIC QUALIFICATIONS You obtained or are working towards a Bachelor's Degree.
You are flexible to relocate for the position if needed.
You are willing to work in a non-traditional shift pattern which may include nights and weekends.
You speak fluent Italian and English.
PREFERRED QUALIFICATIONS Though not required, it's even better if you have previous work experience.
Amazon is an equal opportunities employer.
We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills.
We value your passion to discover, invent, simplify, and build.
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