When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand.
In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly.
Key job responsibilities: Promote a culture of safety and wellbeing.
Analyse and implement corrective actions to ensure quality and productivity are consistently high, meeting business objectives across all shifts.
Support and lead a team while handling administrative work and building a strong team culture.
Analyse performance and suggest process improvements to optimise work and improve customer service.
Collaborate with other managers to standardise shift processes.
A day in the life: You'll work shifts and be based at one of our operational sites.
Your main focus will be to maintain safety standards within your team and across your site.
You'll also monitor and maintain process efficiency.
Your days will include prioritising routine team management and daily operational tasks, alongside individual escalations, process improvement work, and operational contingency planning.
Being a key part of the operations team involves working with colleagues in other teams and external partners to ensure we meet our customer demands and targets.
This will include analysing data and performance metrics with leaders in your business area and discussing the operational pros and cons of technical improvements with engineers.
About the team: Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses.
We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.
Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.
There are two sides to what we do.
Our 'under the roof' associates process millions of products for dispatch to our delivery teams.
Our team is people-focused and supportive, particularly as many of our people work through the night.
We focus mostly on operations, with 24/7 shifts in most of our locations.
Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors.
Every year, we continually raise the bar for customer experience with new, innovative delivery services.
We look for new ways to overcome industry-wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.
Graduate Shift Manager Veneto Region Amazon
Please note: This position could be based in any Amazon Operations centre across the Veneto region, depending on availability and business needs.
The role is on-site, and relocation support will be provided as needed.
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