Shift Manager

When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same.
Key Job ResponsibilitiesPromote a culture of safety and wellbeing.Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts.Support and lead a team and handle administrative work alongside building and supporting a strong team culture.Analyse performance and suggest process improvements to optimise work and improve customer service.Collaborate with other managers to standardise shift processes.A day in the life: You'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
About the team: Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.

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