Sidel is looking for a Project Manager Services Execution who acts as the local technical Project Manager to manage and execute non-standard Services project activities, including Packaging, Line Conversion, Molds and Line Improvement
**Your Mission**:
- Understand customer requests and translate its needs.
- Coordinate with all involved product divisions to provide a full complete solution answering customer needs
- Propose additional Services Products when required to secure project success as well as maximizing customer satisfaction
- Projects Execution:
- Project registration in SAP
- Initiate the project with customer and aftersales manager
- Set a full schedule and coordinate with customer accordingly
- Evaluate technical feasibility and technical risks of project so as to determine proper level of support Supply Chain and PM&D
- Coordinate with all the involved business units to ensure the launching of the correct parts and follow up on delivery
- Conduct risk assessment and set mitigation plan to reduce any impact on the project
- Keep monitoring Quality -Cost (Budget) - Delivery (Timeline) of the projects
- Manage project crisis and plan for a course of action in conjunction with all project actors
- Reporting project progress on a weekly basis
- Arrange the logistics of the parts (packing, consolidation, and shipping to customer)
- Projects Installation:
- Planning of the required resources and skills to conduct the installation
- Coordinate with the planning team to ensure the provision of the right skills
- Arrange Health Safety Environment & Security (HSE&S) coordination plan
- Arrange the logistics of the installation team and coordinate with the customers accordingly
- Coordinate with the team on site and provide the required support to complete the job
- Create and follow up punch list due to any nonconformity found on site
- Monitor and support the intervention till he gets the technical acceptance of the project
- Project Closing
- Conduct Root cause analysis to understand the root of the problem and set learned lessons
- Ensure that all the invoices are issued completely
- Ensure database update
- Set a closing meeting with the customer
- Follow-up customer satisfaction survey
**Your Profile**:
**Level of education and languages**:
- Engineering Degree or equivalent
- Fluency in English. French, Italian and Spanish are a plus
- Required experience and skills:
- 5+ years experience in project management with strong technical expertise
- Experienced in Packaging, Sidel equipments and Services Portfolio
- Ability to read and interpret Engineering document such as operating and maintenance instructions, assembly drawing
- Knowledge of MS Office, Project, and SAP a plus
**Contract Type**:
**Permanent**:
**Country**:
**ITALY**:
**Location**:
**Parma**: