Service Scheduling & Dispatching Specialist

Our Opening and Your Responsibilities METTLER TOLEDO Italy Service Area, based in Milan, is looking for:Service Scheduling & Dispatching SpecialistThe METTLER TOLEDO Service Team knows how to satisfy business needs by getting the best from instrumentation and equipment. The customer takes advantage of the experience, skills and thorough know-how of our far-reaching team of thousands of dedicated service specialists all around the world and, much more importantly, in his/her immediate vicinity. Our service offering ensures optimal equipment uptime, performance, compliance and the expertise necessary to maximize the investment of the customer. The candidate will be placed in the Scheduling & Dispatching team, which is responsible for ensuring the correct scheduling of technician interventions on the territory, in accordance with customer and colleague requirements.The main activities are:Scheduling technician interventions, based on customer priorities, workload and availability of materials required for the intervention, maximising efficiencyContacting customers to schedule interventions and for possible changesAssist technicians remotely, obtaining information necessary to fulfil customer requests and close the order What You Need to Succeed High School Diploma or Bachelor's/Master's degreeProfessional experience in the field of intervention planning/technical team managementKnowledge of English appreciatedGood knowledge of MS Office applicationsCustomer orientation, team spirit, resourcefulness, problem solving Our Offer to You We are offering challenging and varied projects which will encourage your entrepreneurial spirit, whatever job opportunity you decide to take in MT Group. You will be part of a high qualified team, in an international environment, with good working relationships and development possibilities. Why don't you join us?