Description Our Grid Edge Solutions Europe is part of the energy transition, helping our customers effectively manage renewables and distributed energy resources integration, deploy microgrids, and unlock new economic opportunities. Backed by more than thirty years of innovation and leadership in energy storage, management, and optimization, our customers trust our unique combination of industry expertise and solutions. Together we're advancing a sustainable energy future for all.
For our BU Grid Automation in Genova or Milan, we are looking for a Service Project Manager for Battery Energy Storage System. This person will report to the Service Manager.
Your Responsibilities: Manages warranty and SLA/LTSA from PAC/FAC to the End.Be responsible for financial results of the project and manage project risks.Leading Handover together with Lead Engineering assuring the complete handover package transferal.Coordinate cross-functional resources (Service Engineers, R&D, Engineering).Coordinate suppliers for supporting activities (finding resolution path, deliver components).Act as the main contact point for the customer.Be responsible for Lesson Learned sharing with the organization.Collaborate with the service engineering team to finalize and manage spare parts stock and time schedules for the planned maintenances.Ensure the project follows and complies with company health, safety, and environmental policies.Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your actions while caring for your colleagues and the business.Your Background: Preferred at least 5 years of work experience in equipment installation, coordinating activities with customers, suppliers, and assigned team, especially in Service.Knowledge of Office365 (Excel, SAP, Microsoft Project).Good knowledge of the English language.Flexibility, proactivity, result-oriented, and problem-solving.
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