Service Project Manager
We have an opportunity for a Service Project Manager to join us at Honeywell in Cologno Monzese (MI) .
The Project Manager is responsible for managing medium to large projects close to the Service Team, generally over 80K, and is required to provide support and tasking direction to the Field Service Engineers, Field Service Leaders, and Sub-contractors.
This support will consist of administrative tasks, forecasting, planning, risk identification, change order management, billing and payments, and contributing to increase the Service Bank.
This is a field role; up to 50% of the time will be spent travelling to customers in Italy.
Key requirements Overall responsibility for completing assigned Service Projects Ensures on-time delivery of projects, within scope with zero or positive deviation Leads creation and maintenance of the project plan Monitors financial performance on a monthly basis and reviews Manage project specific Service Operations teams in the effective adoption, implementation, and compliance with HBS Global and EMEAI policies, MOS, processes, procedures, tools, and business best practices Maintains customer satisfaction at acceptable levels and promptly resolves customer issues Controls costs and maximizes productivity through the utilization of effective tools, processes, and products Ensures the availability of tools, equipment, and materials required while maintaining and controlling inventory levels Preparing a detailed Project Plan to schedule key Project Milestones (GANTT Chart), workstreams, activities, identify and mitigate potential risks, delivering the same according to the plan Participate in estimate review process prior to jobs or contracts being quoted to ensure labor estimates are correct and that the work is achievable from a technical perspective Participates in risk review and sales to operations handover meetings for assigned project Manage the performance management process, conducting performance appraisals, and providing coaching, training, career planning, development, salary administration, and reward and recognition for assigned personnel Track periodically the Project Status and manage the relationship and communication with Customers and all Stakeholders, also ensuring their Satisfaction Develops effective relationships with the Sales and Service teams to ensure effective sales to operations handovers, optimized utilization of resources, maximized pull through of service and projects Ensure a safe and healthy work environment through effective communication, training, equipment/vehicle maintenance, and facilities improvement Key skills and qualifications At least 3 years of experience as Project Manager Good financial and analytical skills in order to identify risks and problem-solving attitude.
Ability to understand the implications and assess the appropriate degree of acceptable risk and take actions to minimize risk Good time management skills and the ability to juggle multiple tasks at once Good communicator across all functions and good Team player working closely with FSE's, FSL's, and peers, motivating them Technical skills on Building Automation, BMS, Networking, Cybersecurity, Energy Sustainability Demonstrated ability to lead different stakeholders Customer-oriented Communication skills Ability to engage employees by providing relevant information in a timely manner using clear and compelling messages and by listening to and valuing input from employees Drive for Results - achieve results and improvement by overcoming obstacles, remaining effective despite setbacks and challenging current thinking Engineering/management degree and PMI Certification is a plus Fluent in English Our offer A culture that fosters inclusion, diversity, and innovation in an international work environment Market-specific training and ongoing personal development Experienced leaders to support your professional development Equal opportunity statement
We are an equal opportunity employer and value diversity at our company.
We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
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Additional Information JOB ID: HRD248208 Category: Business Management Relocation Tier: Not Applicable Security Clearance: Aviation Authority (FAA for US): Band: 03 Referral Bonus: 1500 Requisition Type: Pre-sourcing Requisition US Citizenship: FLSA Statement: FLSA CODE: Exempt #J-18808-Ljbffr