Service Project Manager
We have an opportunity for a Service Project Manager to join us at Honeywell in Cologno Monzese (MI).
The Project Manager is responsible for managing medium to large projects close to the Service Team, generally over 80K, and is required to provide support and tasking direction to the Field Service Engineers, Field Service Leaders, and Sub-contractors. This support will consist of administrative tasks, forecasting, planning, risk identification, change order management, billing and payments, and contributing to increase the Service Bank.
This is a field role, up to 50% of the time will be spent traveling to customers in Italy. Key Responsibilities Overall responsibility for completing assigned Service Projects.Ensures on-time delivery of projects, within scope with zero or positive deviation.Leads creation and maintenance of the project plan.Monitors financial performance on a monthly basis and reviews.Manage project-specific Service Operations teams in the effective adoption, implementation, and compliance with HBS Global and EMEAI policies, MOS, processes, procedures, tools, and business best practices.Maintains customer satisfaction at acceptable levels and promptly resolves customer issues.Controls cost and maximizes productivity through the utilization of effective tools, processes, and products.Ensures the availability of tools, equipment, and materials required while maintaining and controlling inventory levels.Preparing a detailed Project Plan to schedule key Project Milestones (GANTT Chart), workstreams, activities, identify and mitigate potential risks, and deliver the same according to the plan.Participate in the estimate review process prior to jobs or contracts being quoted to ensure labor estimates are correct and that the work is achievable from a technical perspective.Participates in risk review and sales to operations handover meetings for assigned projects.Manage the performance management process, conducting performance appraisals, and providing coaching, training, career planning, development, salary administration, and reward and recognition for assigned personnel.Track periodically the Project Status and manage the relationship and communication with Customers and all Stakeholders, also ensuring their Satisfaction.Develops effective relationships with the Sales and Service teams to ensure effective sales to operations handovers, optimized utilization of resources, and maximized pull-through of service and projects.Ensure a safe and healthy work environment through effective communication, training, equipment/vehicle maintenance, and facilities improvement. Key Skills and Qualifications At least 3 years of experience as Project Manager.Good financial and analytical skills to identify risks and problem-solving attitude.Good time management skills and the ability to juggle multiple tasks at once.Good communicator across all functions and a good team player working closely with FSEs, FSLs, and peers.Technical skills in Building Automation, BMS, Networking, Cyber security, Energy Sustainability.Demonstrated ability to lead different stakeholders.Customer-oriented.Fluent in English.Engineering/management degree and PMI Certification is a plus. Our Offer A culture that fosters inclusion, diversity, and innovation in an international work environment.Market-specific training and ongoing personal development.Experienced leaders to support your professional development. Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Additional Information JOB ID: HRD248208Category: Business ManagementRelocation Tier: Not ApplicableBand: 03Referral Bonus: 1500Requisition Type: Standard RequisitionFLSA CODE: Exempt
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