Service Project Manager We have an opportunity for a Service Project Manager to join us at Honeywell in Cologno Monzese (MI).
The Project Manager is responsible to manage medium to large projects close also to the Service Team, generally over 80K and is required to provide support and tasking direction to the Field Service Engineers, Field Service Leaders, and Sub-contractors. This support will consist of administrative tasks, forecasting, planning, risk identification, change order management, billing and payments, and contributing to increase the Service Bank.
This is a field role, up to 50% of the time will be spent traveling to customers in Italy. Key requirements Overall responsibility for completing assigned Service ProjectsEnsures on-time delivery of projects, within scope with zero or positive deviationLeads creation and maintenance of the project planMonitors financial performance on a monthly basis and reviewsManage project-specific Service Operations teams in the effective adoption, implementation, and compliance with HBS Global and EMEAI policies, MOS, processes, procedures, tools, and business best practicesMaintains customer satisfaction at acceptable levels and promptly resolves customer issuesControls cost and maximizes productivity through the utilization of effective tools, processes, and productsEnsures the availability of tools, equipment, and materials required while maintaining and controlling inventory levelsPreparing a detailed Project Plan to schedule key Project Milestones (GANTT Chart), workstreams, activities, identify and mitigate potential risk, deliver the same according to the planParticipate in the estimate review process prior to jobs or contracts being quoted to ensure labor estimates are correct and that the work is achievable from a technical perspectiveParticipates in risk review and sales to operations handover meetings for the assigned projectManage the performance management process, conducting performance appraisals, and providing coaching, training, career planning, development, salary administration, and reward and recognition for assigned PersonnelTrack periodically the Project Status and manage the relationship and communication with Customers and all Stakeholders, also ensuring their SatisfactionDevelops effective relationships with the Sales and Service teams so as to ensure effective sales to operations handovers, optimized utilization of resources, maximized pull through of service and projectsEnsure a safe and healthy work environment through effective communication, training, equipment/vehicle maintenance, and facilities improvementKey skills and qualifications At least 3 years of experience as a Project ManagerGood financial and analytical skills to identify risks and problem-solving attitude. Ability to understand the implications and assess the appropriate degree of acceptable risk and take actions to minimize riskGood time management skills and the ability to juggle multiple tasks at onceGood communicator across all functions and a good Team player working close to FSE's, FSL's, and peers, motivating themTechnical skills and also on Building Automation, BMS, Networking, Cybersecurity, Energy SustainabilityDemonstrated ability to lead different stakeholdersCustomer-orientedCommunication skillsAbility to engage employees by providing relevant information in a timely manner using clear and compelling messages and by listening to and valuing input from employeesDrive for Results - achieve results and improvement by overcoming obstacles, remaining effective despite setbacks, and challenging current thinkingEngineering/management degree and PMI Certification is a plusFluent English LanguageOur offer A culture that fosters inclusion, diversity, and innovation in an international work environmentMarket-specific training and ongoing personal development.Experienced leaders to support your professional developmentEqual opportunity statement We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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