Service Project Manager
We have an opportunity for a Service Project Manager to join us at Honeywell in Cologno Monzese (MI) .
The Project Manager is responsible to manage medium to large projects close also to the Service Team, generally over 80K and is required to provide support and tasking direction to the Field Service Engineers, Field Service Leaders, and Sub-contractors. This support will consist of administrative tasks, forecasting, planning, risk identification, change order management, billing and payments, and contributing to increase the Service Bank.
This is a field role, up to 50% of the time will be spent traveling to customers in Italy.
Key requirements
Overall responsibility for completing assigned Service Projects
Ensures on-time delivery of projects, within scope with zero or positive deviation
Leads creation and maintenance of the project plan
Monitors financial performance on a monthly basis and reviews
Manage project-specific Service Operations teams in the effective adoption, implementation, and compliance with HBS Global and EMEAI policies, MOS, processes, procedures, tools, and business best practices
Maintains customer satisfaction at acceptable levels and promptly resolves customer issues
Controls cost and maximizes productivity through the utilization of effective tools, processes, and products
Ensures the availability of tools, equipment, and materials required while maintaining and controlling inventory levels
Preparing a detailed Project Plan to schedule key Project Milestones (GANTT Chart), workstreams, activities, identify and mitigate potential risk, deliver the same according to the plan
Participate in the estimate review process prior to jobs or contracts being quoted to ensure labor estimates are correct and that the work is achievable from a technical perspective
Participates in risk review and sales to operations handover meetings for the assigned project
Manage the performance management process, conducting performance appraisals, and providing coaching, training, career planning, development, salary administration, and reward and recognition for assigned Personnel
Track periodically the Project Status and manage the relationship and communication with Customers and all Stakeholders, also ensuring their Satisfaction
Develops effective relationships with the Sales and Service teams so as to ensure effective sales to operations handovers, optimized utilization of resources, maximized pull through of service and projects
Ensure a safe and healthy work environment through effective communication, training, equipment/vehicle maintenance, and facilities improvement
Key skills and qualifications
At least 3 years of experience as a Project Manager
Good financial and analytical skills to identify risks and problem-solving attitude. Ability to understand the implications and assess the appropriate degree of acceptable risk and take actions to minimize risk
Good time management skills and the ability to juggle multiple tasks at once
Good communicator across all functions and a good Team player working close to FSE's, FSL's, and peers, motivating them
Technical skills and also on Building Automation, BMS, Networking, Cybersecurity, Energy Sustainability
Demonstrated ability to lead different stakeholders
Customer-oriented
Communication skills
Ability to engage employees by providing relevant information in a timely manner using clear and compelling messages and by listening to and valuing input from employees
Drive for Results - achieve results and improvement by overcoming obstacles, remaining effective despite setbacks, and challenging current thinking
Engineering/management degree and PMI Certification is a plus
Fluent English Language
Our offer
A culture that fosters inclusion, diversity, and innovation in an international work environment
Market-specific training and ongoing personal development.
Experienced leaders to support your professional development
Equal opportunity statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!
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