Service Manager Forklift (M/F)

BAUMANN have been for over 50 years specialists of Sideloaders at the forefront of new technology and equipment design.
Baumann forklifts are machines with a high technological content, with a wide range of customizations and accessories to create any type of application required.
For our plant based near Verona, we are looking for:
ResponsibilitiesLead the Service and spare part Dept.Guarantee an excellent spare parts delivery service.Manage service-related customer concerns such as warranty issues, job scheduling, job progress, etc.Maintain industry-leading levels of customer satisfaction.Document, submit, and resolve claims with dealers.Prepare customer repair estimates and/or quotes in a timely and accurate manner and provide follow-up.Resolve customer disputes to ensure fair value for the customer and company.Qualifications/RequirementsExperience in Heavy Equipment, Mining, or Electrical/Mechanical Engineering.Technical understanding of equipment operation/repair of heavy Machinery Equipment.Knowledge of customers and distributors.Languages: full proficiency in Italian and English; German or French knowledge is a plus.Location: Cavaion Veronese (North of Italy), nearby the City of Verona and Garda Lake.
Contract Type: Full-time, Permanent.
Availability:Monday to FridayFlexible hoursDay shiftSupplementary Salary:Fourteenth month salaryThirteenth month salaryBaumann is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs.
For this role, you can send an email to cv(at)baumann-sideloaders(dot)com.

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