Service Engineer - Battery Energy Storage System And Scada Systems

Description Our Grid Edge Solutions Europe is part of the energy transition, helping our customers effectively manage renewables and distributed energy resources integration, deploy microgrids,and unlock new economic opportunities. Backed by more than thirty years of innovation and leadership in energy storage, management, and optimization our customers trust our unique combination of industry expertise and solutions. Together we're advancing a sustainable energy future for all. For our BU Grid Automation in Genova, we are looking for a Service Engineer for Battery Energy Storage System and SCADA systems.
Your responsibilities:
Execute service work on Battery Energy Storage Systems and SCADA Systems according to work instructions and in accordance with Hitachi Energy standard processes.
Deliver quality customer service to satisfy customers.
Perform preventative and corrective maintenance at site or from remote.
Identify technical problems and make analysis through remote or on site activities in different areas (service, installation and commissioning, retrofits, technical assistance).
Utilize the Hitachi Energy remote connection tools to collect data from the installed fleet and provide meaningful data analytics.
Work in close cooperation with the R&D and engineering team to identify digital solution and support the expansion of the service scope on the Hitachi Energy BESS installed base.
Collaborate with the service engineering team to finalize spare parts list and time schedules for the planned maintenance.
Act as resolution owner of the cases opened by the customers. Keep the assigned fleet database always up to date in terms of system configuration.
Apply safety rules and safe practices as well as environmental responsibilities. Report unsafe practices and incidents.
Live core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business.
Background:
Bachelor Degree inElectronicalEngineering or Technical Diploma;
Experience of 5 years in Service;
Experience in automation and control is nice to have;
Good Knowledge of English and Italian;
Ability to work in team and problem solving;
Availability to travel between Italy and Europe (50%).

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