Service Desk Engineer (M/F/D)

The PROGRESS GROUP develops and produces tailor-made complete solutions for the precast concrete industry. Six decades of experience and the distinct innovative strength make the corporate group a global market leader.
In our software development sector, we create powerful applications for modern productions and support customers in the digitalisation of their business processes. Our projects include software solutions in the BIM environment, CAD and MES systems and full mapping ERP solutions.
Your responsibilities:You support us in processing the service requests of our customers and partnersYou will work in a goal-oriented manner on ticket creation and problem solvingFor more complex service requests, you will work closely with our software development teamYou work your way into the business processes and the programming environment of our softwareYou will be involved in troubleshooting on both the client and server side, on-premise or in the Azure cloud
Your skills:Education or studies in the field of computer scienceBasic knowledge of the SQL Server database and object-oriented programming (OOP)Professional experience is an asset, but not a prerequisiteKnowledge of the German and English languageWhat to expect:An interesting, varied and international working environmentExcellent training and development opportunitiesFlexible working hours and home office optionA success-oriented and innovative thinking teamBenefits of a modern company
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