Service Desk Engineer (M/F/D)

The PROGRESS GROUP develops and produces tailor-made complete solutions for the precast concrete industry. Six decades of experience and the distinct innovative strength make the corporate group a global market leader. In our software development sector, we create powerful applications for modern productions and support customers in the digitalisation of their business processes. Our projects include software solutions in the BIM environment, CAD and MES systems and full mapping ERP solutions.
Your responsibilities:
You support us in processing the service requests of our customers and partners You will work in a goal-oriented manner on ticket creation and problem solving For more complex service requests, you will work closely with our software development team You work your way into the business processes and the programming environment of our software You will be involved in troubleshooting on both the client and server side, on-premise or in the Azure cloud
Your skills:
Education or studies in the field of computer science Basic knowledge of the SQL Server database and object-oriented programming (OOP) Professional experience is an asset, but not a prerequisite Knowledge of the German and English language What to expect:
An interesting, varied and international working environment Excellent training and development opportunities Flexible working hours and home office option A success-oriented and innovative thinking team Benefits of a modern company #J-18808-Ljbffr