Senior Technical Account Do you relish the prospect of working with cutting-edge energy products?
Join our Team Baker Hughes is the leading energy technology company, delivering across the energy value chain through our market-leading business segments.
Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward, making it safer, cleaner, and more efficient for people and the planet.
Partner with the best You will be the technical reference point for one or more service contracts, responsible for all technical activities for the assigned fleet of turbomachinery equipment.
This includes enhancing services technology, integrating customer data, supporting customer outages, and capturing engines/products reliability, availability, maintenance, safety, and other performance parameters.
You will also act as an opportunity business generator for Opex, Upgrades, and Knowledge Service areas.
As a Senior Technical Account, you will be responsible for: Supporting the installed base: customer issue resolution, fleet issues, service bulletin implementation, monitoring diagnostics, fleet configuration, maintenance of fleet data, and outage management.
Applying existing technologies, approaches, and methodologies in new combinations to design new products, systems, or processes.
Coordinating multidisciplinary engineering teams (Global and HQ Product Service Product Engineering etc.)
to expedite issue resolution and RCA completion, assuring a proactive approach in line with customer expectations.
Initiating and promoting new lesson-learnt introductions to proactively improve fleet operations and feed product improvements into new designs.
Providing technical support to other functions (PM, CPM, FSE etc.)
and customers in outage upfront planning and during execution, including review of applicable/applied NIC/SB, collection/analysis of asset/design variations to issue "As Running" documentation, coordination of FMEA, and technical risk abatement plans.
Leading RMD-based Trip Reduction Programs (TRP), coordinating the assigned engineering team to define the most recurrent causes of trips and identify possible corrective actions for fleet reliability improvements.
Promoting technical and digital solutions to customers that can be applied in the fleet to meet plant targets in terms of reliability/availability and carbon emission reductions.
Providing and discussing maintenance recommendations with customers based on fleet operating experience and reviewing maintenance operations and practices to improve availability.
Fuel your passion To be successful in this role, you will: Have an engineering degree or equivalent scientific field.
Have 10+ years of experience in project-based engineering or service positions.
Have experience in main turbomachinery technical disciplines, both for flange-to-flange and auxiliaries.
Have knowledge of rotating equipment (Gas turbine Centrifugal compressor).
Show analytical, troubleshooting, and problem-solving skills.
Be familiar with failure analysis steps and RCA processes.
Be a self-starter, promote teamwork in a cross-functional environment, and have excellent oral and written communication and presentation skills.
Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.
In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
Working with us Our people are at the heart of what we do at Baker Hughes.
We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work.
We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.
Working for you Our inventions have revolutionized energy for over a century.
But to keep going forward tomorrow, we know we have to push the boundaries today.
We prioritize rewarding those who embrace change with a package that reflects how much we value their input.
Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities.
Comprehensive private medical care options.
Safety net of life insurance and disability programs.
Tailored financial programs.
Additional elected or voluntary benefits.
About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide.
Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for people and the planet.
Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress?
Join us and become part of a team of people who will challenge and inspire you!
Let's come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer.
Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.
#J-18808-Ljbffr
