As a member of R&D Country Team, the Senior R&D Manager Bakery works closely with the R&D Country Manager and Sales & Marketing team to offer the best technical support to customers, developing and adapting Bakery products according to their needs. Core responsibilities are in the following R&D domains: product development, product innovation, new ingredients and technologies scouting, customer technical support, R&D SBU Bakery team coaching and development. Main Responsibilities
Build and keep strong and effective relationships with customers, also through visits together with KA to promote co-creation approach (mobility foreseen 70%)
In collaboration with Business Development Team, define and implement R&D Bakery channel strategy and ensure the technical Bakery support plan for all channels
Manage and guide the local R&D SBU Bakery team to develop each team member and achieve defined objectives
Promote and ensure effective collaboration between the R&D SBU Bakery team and all other company functions, including Operations & QA.
Ensure compliance of documentation in line with BRC certification for the Business unit
Monitor and evaluate possible implementations of new Bakery ingredients and technologies available on the market
Manage the local R&D Bakery innovation funnel ensuring its constant renewal and execution on time
Define and monitor R&D Bakery KPI's
Ensure the accuracy of the technical data related to the Bakery products (data sheet, declaration, formulas) paying particular attention to the confidentiality of the formulas and know-how
Implement all digital tools available in terms of project & customer management.
Key Deliverables
Lead Bakery product and technology innovation; promote and implement Local innovations
Develop, adapt and improve Bakery products, also modifying current recipes using new ingredients, alternative raw materials and suppliers
Manage projects and formulas/recipes
Support Operations & QA/QC team
Build benchmark at local and global level
Create and keep excellence in Customer Technical Support from the SBU Bakery perspective.
Ensure active collaboration with the HQ Bakery R&D structure
Establish and maintain relationships with universities, research laboratories
Background & Skills
At least 8-10 years experience in R&D roles, in food companies with local production. Strong business and commercial acumen, ability to define and implement an R&D Bakery strategy based on business priorities/goals Ability to interact with all levels and functions within an organization; developing constructive and professional relationships and facilitate changes by influencing others People leadership experience and ability to work with diverse styles and cultures #J-18808-Ljbffr