DescriptionSenior Manager, Network Operations EMEAWe are seeking a highly skilled and experienced Network Operations Senior Manager to lead our regional data network operations team and our global Network Datacenter and Cloud deployments. This pivotal role involves leading a team responsible for the day-to-day technical oversight and vendor management, ensuring seamless network performance across all Johnson & Johnson businesses. With a focus on key ITIL processes, the ideal candidate will bring technical leadership in network technologies, striving for continuous improvement and high network availability.The Network Operations Senior Manager is a technical leadership role that has experience in all major network technologies such as switching / routing, WAN, WLAN, Firewalls, load balancers, Cloud exchange/CoLo, cloud-based network services (AWS; AZURE; GCP), and SDN. Key Responsibilities:Lead all aspects of regional network operations, ensuring delivery excellence and alignment with global standards.Lead global Data Center and Cloud Network Delivery programs, managing internal and technical vendor teams.Develop and maintain strong business partner relationships, responding to feedback on network performance.Advise executive management on operational performance, critical network changes, and improvement strategies.Improve network performance through proactive monitoring, predictive analytics, and AIOps.Qualifications Qualifications:Bachelor's degree in a relevant field or equivalent experience.8-10 years of experience in large / enterprise network operations.Advanced certifications such as CCNP / CCDP.Strong track record of leadershipExtensive experience in leading vendors in a large outsourced environment.Proficiency in major network technologies (e.g., WAN, WLAN, Cloud services, SDN).Experience with 5G & IoT technologies, virtual networking, and network automation.Superb communication, customer service, and collaborative skills.Ability to travel domestically and occasionally internationally (10%).Experience and Skills:Broad technical knowledge and experience with converged infrastructure, switching/routing in a large and complex network, SDN, SASE, SDWAN, Network Automation, Cloud Solutions, 5G, DHCP, DNS, Spine-Leaf architecture, IP (Schema, subnetting, summarization) IP management tools, network management applications, advanced WAN routing, WAN/LAN/Wireless LAN topologies, MPLS and other WAN technologies, traffic shaping / QoS, EIGRP/BGP and firewallsStrong knowledge of Routing and Switching systems; solid understanding of Routing Protocols (OSPF, EIGRP, and BGP) and Gateway Redundancy Protocols (HSRP, VRRP, and GLRP)Strong knowledge of network Cloud deployments: AWS Transit Gateway, Azure vWAN, load balancers.Experience with connectivity to on-prem data Centers with AWS Direct Connect circuits and Azure Express Route.Solid understanding of Secure Access Service Edge implementationsOther: Contribute to the development of operational ITIL standards, policies, while supervising knowledge management and internal operations initiatives.Foster a trusting and ethical work environment, serving as a role model for Credo-based decisions, and encourage the team to embrace and apply new technologies.Support the development of requirements for Managed Service Providers, ensuring comprehensive contract reviews and alignment with organizational needs.Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit you the talent we're looking for? Apply now and join our team!Job Field: Infrastructure Engineering – NetworkOrganization: Janssen Pharmaceutica N.V. (7555)
