Are you a seasoned professional with a proven track record in managing complex IT/OT infrastructures and resolving advanced technical challenges? We are offering an exciting opportunity to join our team as a Senior System Engineer, where you can apply your expertise in cybersecurity, operational continuity, and high-availability systems. In this role, you will tackle stimulating projects, design cutting-edge solutions, and play a key role in enhancing and evolving technological infrastructures. All of this within a dynamic, international environment that recognises and rewards your experience and problem-solving capabilities. Explore the details below Technical Commercial Quality Assurance Travel: 20% Employment type: Permanent Hours of work: 40 hours/week Reporting to: Technical Officer Salary range: Depending on the actual experience achieved. Main responsibilities Take full ownership of managing complex issues within IT/OT infrastructures independently. Diagnose and resolve Level 3 incidents and advanced technical challenges effectively. Design, implement, and ensure robust data protection measures tailored to specific requirements. Develop and enforce business continuity strategies to safeguard operational resilience. Create comprehensive Business Continuity Plans (BCP) to address organisational needs. Draft targeted Disaster Recovery Plans (DRP) for individual systems to ensure rapid recovery. Design and implement high-availability solutions to maximise system uptime and reliability. Maintain up-to-date and consistent project documentation to support seamless operations. Contribute actively to the IT/OT infrastructure technical change management process. Operate with a critical and proactive mindset, adhering to client-specific Quality guidelines and manuals (both IT/OT-specific and general). Monitor and manage shared platforms and IT/OT systems to ensure optimal performance. Evaluate and mitigate risks related to obsolescence and vulnerabilities in systems and infrastructure. Prepare detailed reports, presentations, and technical analyses to support informed decision-making. Oversee and provide guidance for installations and technical activities to ensure alignment with best practices. Deliver targeted training sessions to raise staff awareness of IT-related topics and upskill IT team members with technical knowledge. Support and guide teams in keeping standard operating procedures and best practices/guidelines up to date and relevant. Proven experience in managing and supporting complex infrastructure environments. Advanced expertise in widely used operating systems. Strong knowledge of databases and complex data structures, including big data. Comprehensive understanding of network technologies and protocols, such as TCP/IP, routing, filtering, and DNS. Specialised skills in cybersecurity, including data encryption, zero trust frameworks, and network segmentation. Fundamental scripting abilities and a broad understanding of programming languages. Exceptional problem-solving skills paired with a proactive approach to self-directed learning. Ability to excel both independently and collaboratively within a team environment. Fluent command of written and spoken English. Superior communication and interpersonal skills, with a client-focused approach. Meticulous attention to detail and the ability to produce precise documentation. Solid professional knowledge of project management methodologies and practices. Nice to have CompTIA Network certification. CompTIA CySA certification. CCIE/CCNA certifications. Windows Server certifications or equivalent. ITIL or DevOps certifications in IT service management. Significant and proven experience in pharmaceutical or life sciences companies. What we offer Competitive salary and welfare package, along with commissions and benefits. Opportunity to work with a leading consultancy in the Life Sciences sector. Chance to make a tangible impact on business growth. Collaborative and supportive work environment. Performance-based incentives, training programmes, and welfare plans. MAASI Enterprises want to be an inclusive and equitable company, we value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone and we apply fair working conditions and salaries related to assigned responsibilities, skills and personal merit. J-18808-Ljbffr