Senior Devops and Support Engineer Locations: Milan Time Type: Full time Posted on: Posted 3 Days Ago Job Requisition ID: R17779 Key Accountabilities Provide innovative solutions to enable industrialization, improve productivity, efficiency, and time-to-market.
Design and manage monitoring and logging tools.
Manage infrastructures in cloud with infrastructure as code (IaC), maintain, evolve, and enhance the current infrastructure.
Support the business during day-to-day activities and issues on our services to run best-in-class services minimizing incidents.
Proactively participate and drive the organizational processes (Incident management, Change management, Security fixes, Improvement processes).
Your Profile AWS framework good knowledge and experience (ECS, EC2, Cloudfront/WAF, Glue/Athena).
CloudFormation/Terraform skills.
Experience with Jenkins pipelines/Git for repository.
Knowledge of Microservice architecture (containerized environment – ECS, Docker).
Linux/Unix knowledge and Networking concept and troubleshooting are required.
Good experience in monitoring tools usage and setting up is required (preferred Datadog, Coralogix).
Experience with ticket management tools (Jira preferred).
Knowledge of the application support concept and good experience managing it in very demanding environments.
Good experience in the analysis of web platform issues (client session, APM monitoring, RUM monitoring) in complex infrastructures/scenarios.
Availability to support service up and running 7x24.
Experience in process improvement, re-engineering, and root-cause analysis/resolution.
Flexibility and ability to work in environments with changing priorities.
Equal Opportunity Employer We are proud to be an equal opportunity employer.
We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor.
We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view, and we are committed to providing an environment of mutual respect.
Additional Information This job description is only describing the main activities within a certain role and is not exhaustive.
It does not prevent adding more tasks or projects.
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