Job Description: The Data Analyst combines marketing and data management expertise. He / she is responsible for data analysis / research and for translating both internal and external data into valuable insights for other members of the Squad.He / she develops algorithms and analytical models using external and internal data to predict customer needs and relationships with markets, industries and the wider financial landscape. He / she is responsible to develop analytical methods to build segmentations and to bring data culture through tribes. Take a leading role in implementing a fact-based culture by developing the concept of "analysis" from a simple function to a bank-level competence. Key Responsibilities: Provide relevant information and reporting of products/customers growth supporting the management team to define business action aiming to reach the Retail objectivesSupport other Tribes and channels on the achievement of business performance targets and help the Bank in developing Customer relationship in efficient and profitable wayProvide analysis and useful insights to develop business strategy and customer interactionsAs Business Translator data analyst support the bank in interacting with the more technical areas (Tribe Data Management) in order to guide it in an increasingly data-driven perspectiveHelp to orchestrate the customer commercial strategy by helping to develop a synergistic interaction between the different Tribes and keeping the focus on the customerImplement analytical models and algorithms to develop commercial strategy and facilitate business growthSoft Skills: Professional expertise and marketing/customer relationship knowledgeExcellent analytical skills and problem solvingInvestigative and learning abilityTeamworkPlanning and organizingOral skills and presentationTechnical, Language and other Specialized Skills: Bachelor's/Master's degree in Mathematics, Statistics, Economics, Finance, Engineering or Business Studies (with strong quantitative profile)Excellent Knowledge of SAS Base Programming LanguageGood knowledge of Windows Office (Word, Excel, Power Point)Reporting Tool expertise (e.g: SAS VA, IBM Cognos, Power BI, Qlik Sense) is a plusEnglish fluencyWork Experience: 5-10 years of experience in a similar roleExperience in banking or in a role related to Planning & Performance, Business Intelligence, Sales or Finance into a corporate Industries is a plusDuration: Permanent Location: Milan (hybrid) About ING ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people's potential. We don't judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future. #doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world. 'do your thing' is about people being free to live the life they want to live, knowing that they will make their world a little better for it.Do you think you are "a step ahead"? Apply now! The benefits of joining ING In addition to being a part of a great team, working in a fun and innovative environment, we offer: Super flexible smart workingCompetitive base salaries and performance based bonusesDiverse cultures & Innovative mindsetsInternational EnvironmentCommitment to sustainabilityLots of training development opportunities to help you growLots of moments dedicated to physical and mental well-beingA special day off when it is your birthday: we call it #doyourbirthday!And of course we can't forget: free water & coffee at the office!Our Commitment Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.
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