(Senior) Customer Success Manager Italy - Rome (M/F/D)

(Senior) Customer Success Manager Italy - Rome (m/f/d)Your missionyou are responsible for our italian customers and take care of all communicationintroducing an innovating payment process for car dealer groups and other industriestraining of the operational managers (remotely/on site) for our product usage you identify possible "stumbling blocks" in the onboarding project and eliminate them in coordination with customers and your colleagues from other areasthrough your proximity to the customer, you help to continuously improve our product and processesYour profileyou have at least 3-5 years of experience in digital (multi) project management, ideally with proof of your own successful projectsa structured and clean way of working, even in stressful situations: you are used to keep several balls in the airclear and confident communication at C-level, even in a tense environment willingness to travel to our customersyou are native or bilingual in italian, confident in business english and keen to work in a fast-paced environmentexperience in the automotive or software environment is the cherry on the cake, but not a mustWhy us?the opportunity to be part of one of the most exciting FinTech Scale-Up stories in Europetake advantage of our extensive training and development opportunities to constantly improve your skills and develop yourself further.an open and transparent corporate culture where your ideas and suggestions are always heardpossibility of working from homelook forward to monthly team events where the focus is on team spirit and fun.of course, we also have a "kicker"(soccer table), free drinks and regular company events We, NX Technologies GmbH, are a Cologne-based FinTech scaleup and pioneer for digital payment solutions in the automotive sector. In 2018, we created  bezahl.de , the first all-in-one platform for digital payment management in the automotive trade. With our product, we optimize internal payment processes and help our customers save valuable time and costs in the back office. At the same time, we enable car dealership groups to offer a fully digital payment process with various payment methods - including specialized payment methods for large sums - for the first time.
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