Senior Commercial Operations Manager ; Categorie Protette (L. 68/99)

Main responsibilities We are looking for a Senior Commercial Ops Manager to join our Commercial team based in the Milan office.
The primary role of the Commercial Ops Associate is to support the commercial leadership team on developing processes and strategic commercial projects. As part of this role, you will be responsible of the entire GTM to improve efficiency and ways of working.
Reporting directly to the Commercial Director and working closely with the Head of Sales and Head of Restaurants, your responsibilities will include:
Build new processes: identify process bottlenecks and areas for improvement within commercial operations by implementing solutions to enhance efficiency.Ad-hoc analysis: supporting the Restaurant team with ad-hoc analyses and efficient reporting structure for commercial and marketing activities.Tools and commercial features: being the point of contact for implementing new commercial features/ tools collaborating with HQ and company partners. You oversee the go-to-market strategy. Provide detailed analysis on new tools and feature commercial adoptionSpecial projects: participate in projects to support process optimisation and strategic initiative implementationMain requirements Min 4 year work experience in an analytical environment.Commercial skillsProficient in MS OfficeAnalytical, structured and data-driven, with a keen eye for detail.You are very organisedProblem-solving lover, with a track record of generating and executing on innovative ideas and solutions.

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