Job ResponsibilitiesAs a Senior Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton values.
You will strive to discover your Clients and their every need, and to guide them across the Brand.You will be a role model to the team and will support your Team Manager in operational duties.You will proactively reach out to your Clients in order to achieve individual and team goals.Be an Exceptional Client Advisor and a Role Model for the TeamAchieve individual and team objectives, be accountable for sales results, and support the team in their sales.Welcome every Client and enhance their experience, advising Clients across the Brand and all product categories.Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long-term Client relationships.Develop the highest standards of Brand and product knowledge.Perform as a team player, participating in all activities contributing to the overall objectives of the store.Proactively Support the Team Managers in Establishing a Client-Centric Mindset within the TeamAssist Management in daily operations: floor management, stock operations, and opening/closing duties.Support the Managers in developing the team through mentoring and buddying activities.Demonstrate a thorough understanding of the company's policies and provide support to other Client Advisors when needed.ProfileRequirementsStrong communication and listening skills.High level of clienteling.Motivation and support for the team.Excellent client experience delivery.Understand the business priority and store dynamics.Strong organizational skills and agility.Fluent in Italian and English.LOUIS VUITTONMAISONFounded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake.
From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock.
Today, Louis Vuitton's legacy is expressed through its rigorous spirit of innovation, the boldness of its creations, and an uncompromising demand for excellence.
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