Under the general direction of the Chief Architect, the Senior Business Analyst role performs a variety of complex professional duties in providing Business Analysis support for the achievement of business goals and objectives. This role maintains the vital link between information technology (IT) and business units by translating business needs via system software business specifications. This position may also be responsible for assisting with defining test plans and/or execution of those test plans.
Responsibilities: Define business requirements, functional design, system specifications, business processes and flow chartsConduct business and systems process analysis to create process design improvementsProduce required project analysis documentation for the proposed applications/systems, including but not limited to: business requirements, system specifications, scope matrix, use cases, sequence diagrams, workflow charts and diagrams, future state proposals and user-acceptance testing planCreate and utilize business process catalog, interface catalog, system catalog, SIPOC, etc. to prepare documentation that captures the fundamentals of applications and conveys the impact of changes within themStudy and understand system capabilities and how they affect the business processesInterpret customer business needs and translate them into business and technical requirementsCritically evaluate information gathered from multiple sources, then dissect the high-level information into smaller detailsCreate test cases and test plans with input from QA Analysts to ensure all requirements are met and the software functions as expectedFacilitate the flow of information related to business needs between customers and software development teamsElaborately define user concept/design documentation for utilization by development teams to build softwareEstablish the technical vision after analyzing tradeoffs between usability and performance needs, with input from developers and subject matter expertsImprove the quality of the systems data by ensuring the data sources are reliable and validIntegrate new systems and processes with existing ones by designing integration interfaces and their specificationsEnable fulfilment of long-term business strategies by ensuring new systems meet the required specificationsWork & Education Experience Requirements: Minimum four-year degree in computer-related field; Master's Degree in business analytics or computers preferred; combination of experience and education consideredMinimum 5 years' experience in the analysis of business processesMinimum 5 years' experience with the SDLC process2-4 years' experience in the Healthcare Insurance industry preferredAbility to develop a unique understanding of the brand, products, and servicesAbility to demonstrate, understand and apply workplace mission, vision and valuesAbility to interpret customer needs and translate to business and technical requirementsAbility to communicate effectively with all levels of the organization, both internally and externallyAbility to conduct business and systems process analysis to define business requirements, functional design, system specifications, business processes, and related project documentationAbility to understand systems capabilitiesAbility to create test cases and test plansAbility to understand, analyze and break down high-level information into detailsDemonstrated analytical skills and attention to detailAbility to successfully engage in multiple medium to large-sized initiatives simultaneouslyExcellent Microsoft Office skills, including Outlook, Teams, Excel, and Word
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