col-wideJob Description:
The Role
As Enterprise Account Partner in Italy, you will be crucial in enhancing our key account's success with the TOP Italian HQs, leveraging Veeva's Commercial Cloud, Data Cloud, and Business Consulting. You'll fortify our strategic partnership, ensuring long-term achievements and satisfaction. Your responsibilities include nurturing and expanding relationships within the account, acting as the main contact for C-level executives, finding new business, overseeing renewals, and consistently offering innovative solutions. Working closely with an international team of product and service owners, you'll align efforts to drive Customer Success.
What You'll Do
Manage the Top Italian HQs between Veeva and the account for Commercial with the goal of remaining a trusted partner for the long term
Hold accountability for developing and implementing account vision, strategy, and ways of working
Serve as the ambassador for your customer within Veeva by focusing on their needs and doing the right thing for them
Actively nurture relationships with decision-makers and key stakeholders across Commercial, Medical, IT, and procurement, and develop new ones as needed
Protect and expand Veeva's footprint through robust daily account management, a strong focus on operational excellence, and a passion for understanding and supporting your customer's business and IT goals
Oversee and coach the multi-functional global account team with robust internal governance to drive innovation and enable execution excellence
Navigate complex sales cycles, articulate contextual value propositions, and negotiate key contracts and annual renewals of licenses
Manage account administration and actively provide input for accurate forecasting
Keep current with industry trends and expand knowledge of legacy and novel Veeva offerings
Requirements
8+ years combined experience across sales and consulting services
Experience from Software/Consulting/Pharmaceutical Marketing Agency.
Deep understanding of the Life Sciences industry and familiarity with digital transformation for Commercial within the sector
Proven track record of cultivating multi-layered relationships across multiple functions, including business, IT, and procurement
Ability to articulate complex value propositions and benefits realized
Organizational skills with the right amount of attention to detail
Strong work ethic with the required sense of urgency toward customers' needs
Self-starter / Self-motivator with little need for direct supervision
Nice to Have
Live in North Italy
Perks & Benefits
Annual allocations for continuous learning, development & charitable contributions
Fitness reimbursement
Work anywhere
#RemoteItalyVeeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at .
